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About the Role
As Senior Manager, Machine Learning Science, you will lead work across the Content AI charter, focusing on content generation, moderation, quality, and relevance. You will help create a scalable capability that matches accurate, grounded content to travelers and enables partners to shape and improve their content.
Responsibilities
- Manage, coach, and develop a high-performing, inclusive team of data scientists and machine learning engineers across locations.
- Set team goals, OKRs, technical priorities, and operating rhythms aligned with organizational strategy.
- Lead delivery across the Content AI charter, spanning content generation, content moderation and quality, and content relevance.
- Guide development and adoption of end-to-end machine learning solutions across textual, video, and image content, with potential expansion into speech.
- Develop accurate, relevant, grounded and non-hallucinating content AI capabilities that helps shape traveller and partner value across Expedia Group.
- Apply effective stakeholder management across Product, Engineering, senior leadership, and cross-functional partners.
- Optimize delivery through iterative execution, clear decision-making, effective processes, and a focus on measurable outcomes.
- Bring an engineering mindset to machine learning work by promoting maintainable, modular, scalable, and production-aware solutions.
- Communicate technical concepts, progress, insights, and recommendations clearly to varied audiences.
- Build team practices that support feedback, knowledge sharing, professional development, recruiting, performance management, and career growth.
Requirements
- 4-5+ years of people leadership experience managing Machine Learning Scientists, Applied Scientists, Data Scientists, or multidisciplinary AI/ML teams.
- Master’s degree in computer science, machine learning, statistics, mathematics, or a related technical field; or equivalent related professional experience.
- Significant experience in machine learning science, including supervised and unsupervised learning, model evaluation, generalization, robustness, and experimentation.
- Experience delivering end-to-end machine learning solutions, from problem definition and data preparation through feature engineering, modelling, evaluation, and production integration.
- Experience managing and developing data scientists or machine learning engineers, including recruiting, coaching, performance management, and career development.
- Experience with Python, Scala, Java, or another major machine learning language, plus SQL.
- Demonstrated stakeholder management, prioritization, delivery optimization, communication, influencing, and problem-solving skills.
- An engineering mindset, including knowledge of software design principles, modular code, maintainability, and scalability.
- Familiarity with large language models and willingness to learn across content areas and modalities.
- Experience translating business objectives into practical, iterative, and cost-aware technical approaches.
- PhD in a relevant technical field.
- Familiarity with LLMOps model inference, and machine learning platform capabilities.
- Experience with GenAI, LLM fine-tuning, golden dataset construction, evaluation metric definition, multimodal retrieval, embeddings, quantization, or LLM decoder architecture optimization.
- Experience with recommender systems or reinforcement learning.
Skills
- Machine Learning Science
- Supervised Learning
- Unsupervised Learning
- Model Evaluation
- Generalization
- Robustness
- Experimentation
- Python
- Scala
- Java
- SQL
- Stakeholder Management
- Prioritization
- Delivery Optimization
- Communication
- Influencing
- Problem-Solving
- Engineering Mindset
- Software Design Principles
- Modular Code
- Maintainability
- Scalability
- Large Language Models
- GenAI
- LLM Fine-tuning
- Golden Dataset Construction
- Evaluation Metric Definition
- Multimodal Retrieval
- Embeddings
- Quantization
- LLM Decoder Architecture Optimization
- Recommender Systems
- Reinforcement Learning
- LLMOps
Experience Level
- 4-5+ years of people leadership experience
Education Level
- Master’s degree in computer science, machine learning, statistics, mathematics, or a related technical field; or equivalent related professional experience.
- PhD in a relevant technical field.
About the Company
- Expedia Group helps travelers explore the world, one journey at a time.
- Expedia Group is a global travel company powered by passionate people, trusted partnerships, and leading technology.
- Expedia Group connects travelers, partners, and advertisers through its consumer brands, B2B network, and travel advertising business.
- Expedia Technology teams partner with Product teams to create innovative products, services, and tools that deliver high-quality experiences for travellers, partners, and employees.
- A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that build loyalty and traveller satisfaction.
- The Content AI team develops content intelligence capabilities that can be leveraged across Expedia Group.
- The team works across textual, video, and image content.
- Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
- Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.