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About the Role
Gallagher Bassett Canada is seeking a full-time Claims Adjuster responsible for the investigation, evaluation, disposition, and settlement of various types of losses including general liability, product liability, first-party property damage, auto, and third-party auto claims.
Responsibilities
- Investigate, evaluate, disposition, and settle claims.
- Handle general liability claims, product liability claims, first-party property damage, auto, and third-party auto claims.
- Make decisions and resolve issues inherent in handling claims.
- Negotiate the settlement and disposition of claims, including interpreting related documentation.
- Negotiate with solicitors and directly with parties to resolve claims within granted authority.
- Handle claims consistent with client and corporate policies, procedures, and best practices, adhering to statutory, regulatory, and ethics requirements.
Requirements
- Knowledge of accepted industry standards and practices.
- Analytical skills necessary to make decisions and resolve issues inherent in handling claims.
- Ability to successfully negotiate the settlement and disposition of claims.
- Ability to interpret related documentation.
- Ability to negotiate with solicitors and directly with parties to resolve claims within authority granted.
- Strong coverage skills.
- Ability to multi-task and adapt to a changing environment.
- Time management skills.
- Strong organization skills with attention to detail and accuracy.
- Excellent verbal and written communication skills in French and English.
- Strong understanding of Microsoft Office programs (Word, Excel, PowerPoint).
- Exceptional customer service skills.
- High school diploma.
- 5 years of related claims experience.
- CIP completion, or C11, C12, C14, C110 minimum and in progress with minimum courses for licensing.
- Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain licenses/certification per local requirements.
- Extensive knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
- Ability to think critically.
- Ability to solve problems.
- Ability to plan and organize activities.
- Ability to serve clients.
- Ability to negotiate.
- Ability to communicate effectively verbally and in writing.
- Ability to embrace new challenges.
- Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
- Ability to successfully negotiate the settlement and disposition of serious claims.
- Ability to interpret related documentation.
Skills
- Analytical skills
- Negotiation
- Coverage skills
- Multi-tasking
- Adaptability
- Time management
- Organization
- Attention to detail
- Accuracy
- Verbal communication
- Written communication
- Microsoft Office (Word, Excel, PowerPoint)
- Customer service
- Critical thinking
- Problem-solving
- Planning
- Organization
- Client service
- Communication (French and English)
Location
- Canada
Work Type
- Full-time
Experience Level
- 5 years related claims experience
Education Level
- High school diploma
- CIP completion, or C11, C12, C14, C110 minimum and in progress with minimum courses for licensing
- Bachelor's degree preferred
Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
About the Company
- Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives.
- We are a team of fast-paced fixers, empathetic experts, and outcomes drivers.
- We are supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
- We are part of something bigger, a team that shows up, stands together, and leads with purpose.
- We believe that every candidate brings something special to the table.
- Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)