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About the Role
US Fertility, a leading partnership of physician-led fertility practices, is redefining careers in reproductive medicine. Join an organization that inspires hope, helps bring lives into the world, and fosters a culture of excellence. We are committed to improving patient experience and advancing research in a dynamic field.
Responsibilities
- Coordinate and schedule all IVF/FET cycles
- Schedule patients for all appointments necessary for IVF/EF checklist completion
- Ensure patient cycle medication pre-certification is initiated
- Confirm precertification completion for medications
- Maintain communication with finance regarding patient financial clearance for IVF cycles
- Alert finance of any changes in protocol or cycle status
- Schedule and review IVF checklist with patient to determine completion
- Identify lab completion and ensure recent completion
- Adhere to lab review SOP
- Advise RN when chart is ready for final review
- Distribute all necessary consents and adhere to policies for witnessing and processing
- Counsel patients on consent completion timelines
- Arrange IVF meeting with physicians and IVF nurse for case review
- Prepare a list of patients for case review
- Enter data in EMR chart
- Record special cycle requirements and diagnosis in EMR
- Coordinate with urology and embryology for TESE cycles
- Transfer relevant data regarding male patients to EMR stimulation chart
- Attend TESE team meetings
- Meet regularly with nursing staff to review upcoming IVF cycles and chart completion
- Confirm written protocol instructions have been prepared and sent to patients
- Assist patients with understanding the donor sperm ordering process
- Ensure patients receive appropriate donor sperm ordering information and consents
- Provide emotional support to patients
- Create and maintain IVF database (IVF Scheduler)
- Collaborate with Research Data Coordinator in maintenance of SART data and statistics
- Function as back-up to Research Data Coordinator
- Coordinate all aspects of PGT cycles
- Schedule patient/partner for PGT pre-screening if required
- Establish contacts with relevant PGT labs
- Schedule PGT cycles according to embryology lab guidelines
- Provide patients with appropriate PGT consents and paperwork
- Assist with coordination of Egg Freezing Patients
- Schedule egg freezing patients for pre-screening if required
- Schedule egg freezing cycles according to embryology lab guidelines
- Provide egg freezing patients with appropriate consents
- Coordinate and schedule patients for Egg Freezing Orientation class
- Work collaboratively with internal and external Fertility partners for egg freezing
- Participate in the orientation of new IVF coordinators
- Work collaboratively with Transfer In team to facilitate gamete transfer
Requirements
- Bachelor's degree in biology, Human Biology, Chemistry, Anatomy and Physiology, Biochemistry or other related sciences is required
- 1 to 2 years of related experience preferred
- Organized, critical thinkers, detail-oriented, self-motivator, adaptable and able to multitask, compassionate, and have an interest in reproductive medicine/ women’s health
- Must be able to work independently as well as in a team environment
- Proficiency in MS Word, Excel, Outlook, and medical database software is required
- Excellent communications and interpersonal skills are required
- Ability to learn new terminology and systems is required
- A thorough teaching of reproductive anatomy will be part of initial training for this position, and understanding will be needed to excel
- Travel to our various satellites may be required
- Training is on-site at our Eastside office, with placement on a team at any of our NYC (Eastside, Westside, Downtown) or Brooklyn locations
Skills
- MS Word
- Excel
- Outlook
- Medical database software
- Communication skills
- Interpersonal skills
Location
- New Hyde Park, New York (Lake Success)
Work Type
- Full-time
Experience Level
- 1-2 years preferred
Education Level
- Bachelor's degree in biology, Human Biology, Chemistry, Anatomy and Physiology, Biochemistry or other related sciences
Salary/Compensations
- $23.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Tuition assistance
- Professional development support
- Performance-based bonus opportunities
- Generous paid time off
- Paid holidays
- Paid parental leave
- Life benefits
- Disability benefits
- Fertility Discount Program
- Employee wellness programs
- Employee recognition programs
About the Company
- US Fertility is the nation's leading partnership of physician-led fertility practices.
- We combine clinical expertise, scientific innovation, and compassionate care.
- We are committed to continuously improving the patient experience and advancing research and development in reproductive medicine.
Equal Opportunity
- US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.
- We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
- We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.