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About the Role
This role provides trusted, risk-based advice to senior business stakeholders, ensuring data protection requirements are effectively embedded alongside FCA regulatory obligations. It is particularly important where privacy, customer outcomes, conduct risk, Consumer Duty, technology, AI, and financial services regulation intersect. You will act as a credible adviser and constructive challenger to the business, translating complex regulatory requirements into practical, proportionate, and commercially focused solutions.
Responsibilities
- Act as a senior subject matter expert on UK GDPR and the Data Protection Act 2018, providing authoritative advice on privacy risks across products, customer journeys, and emerging technologies like AI.
- Provide broad compliance expertise across the FCA regulatory framework, driving appropriate customer outcomes and supporting the business in demonstrating compliance with the Consumer Duty.
- Serve as a trusted advisor and constructive challenger to senior business leaders, translating complex regulatory requirements into practical, proportionate, and commercially focused solutions.
- Review and challenge DPIAs and Legitimate Interest Assessments, ensuring customer data is used appropriately to identify and address poor customer outcomes.
- Develop strong relationships across Product, Operations, Technology, Legal, and Information Security teams to seamlessly embed FCA and data protection standards into business transformation programmes.
Requirements
- Significant experience within a UK financial services Compliance, Risk, Legal, or Data Protection environment, with a specialist focus on privacy.
- Strong technical knowledge of UK GDPR, the Data Protection Act 2018, and ICO expectations, including hands-on experience conducting DPIAs and LIAs.
- Demonstrable experience working with the FCA regulatory framework, with the ability to apply Consumer Duty and conduct risk requirements to practical business processes.
- Proven ability to act as a strategic thinker and influential leader, confident in managing senior stakeholders and advising executives on complex, potentially contentious regulatory matters.
- Excellent communication and presentation skills, capable of simplifying complex legislation and preparing clear, succinct Board and Executive-level risk assessments.
Skills
- Data Protection
- Privacy
- UK GDPR
- Data Protection Act 2018
- FCA regulatory framework
- Consumer Duty
- Conduct Risk
- DPIAs
- LIAs
- AI
- Communication
- Presentation
Location
- London
- Nottingham
Work Type
- Hybrid
- Permanent
Experience Level
- Senior
Benefits
- Access to up to £5,000 in funding for external qualifications
- Competitive pension
- Performance-based bonus schemes
- 25 days of annual leave, increasing with tenure
- Option to buy 5 additional days of leave
- Private medical insurance
- Enhanced parental leave
About the Company
- We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list.
Equal Opportunity
- Capital One is committed to diversity in the workplace.
- We value diversity, inclusion and belonging at our core.
- We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
- Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices.