Operations Lead at Fin | NY, US | Rezi

Operations Lead at Fin

Operations Lead

Fin · NY, US

3 weeks ago

Operations Lead

Fin · NY, US

24 days ago
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About the Role

Fin is building financial infrastructure for businesses moving money globally. This role involves taking ownership of important projects that span across product, operations, and engineering, driving them from ambiguous problems to working solutions.

Responsibilities

  • Own high-priority projects that cut across product, operations, customers, and external partners.
  • Take loosely defined problems, determine what needs to be done, and drive them through execution.
  • Work directly with customers and internal teams to understand problems and translate them into clear requirements.
  • Build new processes and operating systems where none exist today.
  • Identify recurring operational problems that should be solved through better tooling, automation, or product.
  • Write requirements and work closely with engineering to build internal and customer-facing tools.
  • Use data to understand how processes are working, identify bottlenecks, and determine where to invest.
  • Build lightweight tools and automations yourself when that is faster than building something into the core product.
  • Help launch new products, partners, workflows, and markets by owning the operational pieces required to make them work.
  • Jump into areas of the business that need additional ownership and leave them more scalable than you found them.
  • Improve systems behind customer onboarding and CDD.
  • Build better internal tooling.
  • Automate manual workflows.
  • Launch new financial partners or markets.
  • Own operational pieces of new product initiatives.

Requirements

  • You’re a strong generalist who is unusually good at getting things done.
  • You’re comfortable starting with an ambiguous problem rather than a detailed set of instructions.
  • You’ve owned projects across multiple functions and can keep a lot of moving pieces organized.
  • You can understand a stakeholder’s problem, turn it into a concrete plan, and coordinate the people necessary to deliver it.
  • You naturally think about systems and seek better solutions for repetitive processes.
  • You’re comfortable working directly with customers and external partners.
  • You’re analytically minded and comfortable using data to make decisions.
  • You have enough technical fluency to work closely with engineers and understand technical products.
  • You’re equally comfortable writing a requirements document, digging into a broken workflow, coordinating a complicated project, or doing the manual work necessary to understand a problem firsthand.
  • You learn quickly and don’t need previous experience in every problem you’re asked to solve.
  • Experience at an early-stage startup, in product or operations, consulting, banking, or another environment where you’ve had to operate across functions can all translate well.

Skills

  • SQL
  • APIs
  • Automation tools
  • Building lightweight internal tools

About the Company

  • Fin is a next-generation payments platform built for high-value, global, and instant transactions.
  • We are a Series A-stage company backed by Sequoia, Circle, and other notable investors.
  • Powered by stablecoins, Fin enables users and businesses to move millions of dollars in seconds - whether to other Fin users, directly into bank accounts, or across crypto rails.
  • By combining the speed of crypto with the reliability and trust of traditional finance, Fin reimagines how money moves worldwide.
  • If banks and payment products were reinvented today, they would look like Fin.