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About the Role

The Assistant Manager will partner with the Store Manager in the day-to-day operation of the store, ensuring customer satisfaction and profitability. This role involves managing store operations, personnel, and finances, while also supporting the development and mentoring of program participants.

Responsibilities

• Partner with the Store Manager in the day-to-day operation of the store, including opening/closing procedures, point of sale, inventory management, merchandising, and donations.
• Assume responsibility for all day-to-day store operations in the absence of the Store Manager.
• Monitor and analyze key performance indicators to drive store sales and increase profitability.
• Schedule store employees to ensure appropriate coverage and coordinate daily team meetings.
• Maintain accurate employee payroll records, including daily monitoring of time and attendance.
• Assist with hiring, training, and directing the store team, and provide performance coaching.
• Communicate personnel issues and performance results to the Store Manager, and may issue disciplinary warnings or conduct evaluations.
• Ensure high levels of customer and donor satisfaction through excellent service and community relations.
• Support the Store Manager in ensuring Back Room Processors/Warehouse Associates meet daily processing goals.
• Supervise, support, and report on program Beneficiaries involved in Work Therapy Assignments.
• Protect and secure store currency, inventory, and property, including safe funds, bank deposits, products, equipment, and building security.
• Ensure the building is secured during non-operating hours with alarm system arming and alert protocol.
• Maintain safety measures consistent with ARC policy and governmental regulations, and report safety issues immediately.
• Assist with conducting and recording mandatory Weekly Store Meetings and attend ARC Monthly Safety Meetings in the Store Manager's absence.
• May transfer or be relocated to other stores based on business needs.
• Complete all tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

Requirements

• High School Diploma or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Must hold a valid Driver's license.
• Able to pass MVR report.
• Able to show proof of insurance.
• Have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Skills

• Problem Solving
• Oral Communication
• Written Communication
• Teamwork
• Project Management
• Managing People

Location

• Retail

Work Type

• Full-time

Experience Level

• 2 years previous Retail Management/Supervisory experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $23.00/HR

About the Company

• The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
• Its message is based on the Bible.
• Its ministry is motivated by the love of God.
• Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.