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About the Role
Serve as a subject matter expert (SME) for critical identity security solutions, acting as a customer-facing role that combines technical knowledge with relationship-building skills to support enterprise customers, gather feedback, and influence product strategy.
Responsibilities
- Represent the company with executive presence, delivering roadmap presentations and strategic briefings tailored for C-suite and senior leadership audiences.
- Lead high-impact technical discussions and workshops, providing deep expertise across authentication, fraud detection, risk engines, and identity verification.
- Serve as a trusted advisor to enterprise customers, framing technical solutions in the context of business outcomes, regulatory compliance, and risk management.
- Act as a key voice of the field—capturing insights from customer engagements and market trends to influence product strategy and long-term roadmap.
- Partner with account teams and solution engineers on critical customer engagements, ensuring successful evaluations, proof-of-concepts, and production deployments.
- Create and deliver executive-ready enablement materials (strategic solution briefs, decision-maker guides, and thought leadership content) alongside technical resources like demo scripts and deep-dive guides.
- Stay ahead of the curve by tracking emerging standards and technologies in identity, authentication, and fraud prevention, bringing a forward-looking perspective to customers and internal stakeholders.
Requirements
- 5-7+ years of experience in IAM, cybersecurity, or customer-facing technical roles (e.g., solutions engineering, technical account management, product enablement, or consulting), with a track record of engaging at the executive level.
- Proven ability to communicate with impact, from leading technical deep dives to delivering strategic presentations to executive stakeholders.
- Broad technical fluency across authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys) and the ability to connect these to risk, fraud, and identity verification domains.
- Exceptional professionalism and presence, with the ability to build trust and credibility with enterprise customers and internal executives alike.
- Demonstrated ability to translate complex technical topics into business value discussions for decision-makers.
- Deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies is a strong plus.
Skills
- IAM
- Cybersecurity
- Customer-facing technical roles
- Solutions engineering
- Technical account management
- Product enablement
- Consulting
- Executive engagement
- Communication
- Technical deep dives
- Strategic presentations
- Authentication protocols
- OAuth
- OIDC
- SAML
- FIDO
- Passkeys
- Risk management
- Fraud detection
- Identity verification
- MFA
- Behavioral analytics
Location
- Denver, Colorado
Work Type
- Flexible
- Collaborative
Experience Level
- Senior
Salary/Compensations
- $162,000-$182,000
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
- Competitive benefits and perks
About the Company
- Ping Identity believes in making digital experiences both secure and seamless for all users, enabling digital freedom. Their intelligent, cloud identity platform allows users to shop, work, bank, and interact without friction or fear. The company champions every identity and values respecting individuality, encouraging employees to bring their authentic selves to work. Headquartered in Denver, Colorado, Ping Identity serves demanding enterprises worldwide, including over half of the Fortune 100, and is changing how businesses think about cybersecurity, digital experiences, and identity and access management. They help enterprises protect millions of identities daily with industry-leading solutions in MFA, fraud detection, risk-based access, and identity verification.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.