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About the Role
The Web & Digital Experience team turns strategy into experiences that define Qualtrics.com. We are seeking a Senior Web UX/UI Designer who can take UX strategy and component systems and transform them into designs that balance user needs, brand expression, and business goals. You'll own translating UX principles into polished, conversion-optimized designs at a pivotal moment as we determine the future of our digital presence.
Responsibilities
- Design high-fidelity mockups for new and updated pages, translating UX strategy into brand-forward designs that drive conversion.
- Own user flow optimization and create wireframes and prototypes to test concepts.
- Collaborate on design systems, color implementation, and component application.
- Partner with CRO specialists on A/B test design and iteration using data insights.
- Work cross-functionally with SEO, content, localization, and engineering teams.
- Ensure accessibility as a core principle, not a checkbox.
- Conduct usability testing and maintain mobile responsiveness across breakpoints.
- Manage user experience programs to identify gaps, opportunities, and validate design decisions based on real user needs and behaviors.
Requirements
- 5-7+ years experience, with a focus on B2B web UX design, and ability to demonstrate user-centered strategic thinking that drives conversion, not just visual polish
- Expertise in Figma (or similar), comprehension of the fundamentals of web technologies (HTML/CSS/JS), and experience working with modern CMS platforms
- Strong design systems experience including working within component libraries, as well as developing documentation and governance for those systems
- Accessibility expertise with practical experience designing for diverse needs
- Basic familiarity with key web statistics and other major marketing metrics
- Experience with cross-functional collaboration across digital marketing teams
- Experience presenting to executives and navigating complex stakeholder environments
- Understanding of responsive design, analytics platforms, and user behavior tools
- Experience with user research methodologies, CRO principles and AI integration
- Global, multi-language website design experience
- Information architecture or content strategy knowledge
- Motion design and micro-interactions understanding
- Experience building pages or working directly inside of CMS tools
Skills
- Figma
- HTML/CSS/JS
- Design Systems
- Accessibility
- Responsive Design
- Analytics Platforms
- User Behavior Tools
- User Research Methodologies
- CRO Principles
- AI Integration
- Motion Design
- Micro-interactions
Location
- Remote
- Onsite
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Experience Bonus: Qualtrics offers US employees an annual $1,800 "experience bonus" to provide an experience they might not otherwise have.
- Daily Lunch: Lunch is on us every day in the office!
- Wellness Benefit: $300 every quarter to spend on gym memberships, therapy, massages, hiking gear, whatever helps you stay healthy and balanced.
- Amazing QGroup Communities: MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.
About the Company
- At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
- We are the creators and stewards of the Experience Management category serving over 18K clients globally.
- Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
- When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them.
- Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light.
- You won’t have to look to find growth opportunities—ready or not, they’ll find you.
- From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.
- Join over 5,000 people across the globe who think that’s work worth doing.
Equal Opportunity
- Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
- Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
- Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.