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About the Role
Deliver secure, resilient, and scalable routing, switching, wireless, and WAN infrastructure. Take technical ownership of store connectivity, proactively solve complex operational challenges, and leverage automation and modern AI-assisted workflows to elevate network reliability across our global retail footprint.
Responsibilities
- Design, build, and operate critical network services connecting Apple Retail stores and operations worldwide.
- Take technical ownership of store connectivity.
- Proactively solve complex operational challenges.
- Leverage automation and modern AI-assisted workflows to elevate network reliability.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or equivalent practical work experience.
- 5+ years of hands-on experience designing, deploying, and operating enterprise or service-provider network infrastructure.
- Solid foundation in core networking protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, 802.1Q trunking, QoS, and VPN architectures (IPSec, DMVPN).
- Hands-on experience with enterprise routing, switching, and security platforms (Cisco IOS-XE/NX-OS, Juniper JUNOS, or Arista EOS).
- Working knowledge of enterprise wireless infrastructure, controller architectures, and RF troubleshooting.
- Demonstrated scripting and automation skills using Python, Bash, Ansible, or similar tooling for network configuration and data collection.
- Familiarity with Linux environments, standard command-line diagnostic utilities, Git-based version control, and practical use of AI-assisted engineering tools.
- Demonstrated ability to independently own deliverables, cut through technical ambiguity, and communicate complex trade-offs clearly across cross-functional teams.
- Ability to travel domestically and internationally as required by business needs.
Skills
- TCP/IP
- BGP
- OSPF
- VLANs
- 802.1Q trunking
- QoS
- VPN architectures (IPSec, DMVPN)
- Cisco IOS-XE/NX-OS
- Juniper JUNOS
- Arista EOS
- Enterprise wireless infrastructure
- Controller architectures
- RF troubleshooting
- Python
- Bash
- Ansible
- Linux environments
- Git-based version control
- AI-assisted engineering tools
- Fortinet security ecosystem (FortiGate NGFW, FortiOS, FortiManager, FortiAnalyzer)
- SD-WAN architectures
- Cisco Catalyst 9800 wireless controllers
- Aruba wireless solutions
- Splunk
- Grafana
Location
- Worldwide
Work Type
- Hands-on engineering role
Experience Level
- 5+ years of hands-on experience
Education Level
- Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or equivalent practical work experience.
- Active industry certifications such as CCNP, CCIE, Fortinet NSE / FCSS / FCP, or equivalent credentials.
About the Company
- Apple is where extraordinary people gather to do their best work.
- The Retail Network Infrastructure team designs, builds, and operates the critical network services connecting Apple Retail stores and operations worldwide.