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About the Role
The Document Specialist Associate produces customer projects by preparing digital files for print and digital output, copying, assembling, binding, prepping, scanning, and indexing documents. This role involves inspecting work for quality, meeting deadlines, and optimizing production costs.
Responsibilities
- Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately and in a timely manner.
- Prepares digital files for print production with attention to detail, efficiency, and labor effort.
- Scans, indexes, and prepares final digital output to clients with high proficiency.
- Meets deadlines by working at a quick and steady pace while maintaining quality and error-free work.
- Achieves Time Productive statistics by meeting facility-established standards.
- Meets company production standards by achieving the Impressions per Hour (IPH) rate.
- Maintains optimal machine performance by correcting simple machine problems and reporting equipment failures.
- Completes all paperwork accurately, legibly, and in a timely manner.
- Troubleshoots problems by communicating effectively and promptly to the manager.
- Prevents errors by maintaining a safe, clean, and orderly work environment.
- Performs other duties as required by the Manager.
Requirements
- High school diploma or equivalent.
- 1-3 years related experience in a copy/print/scan production environment.
- Previous experience working in a team environment required.
Skills
- Intermediate computer skills including Adobe and Microsoft Office Suite.
- Ability to interpret and execute written and/or verbal job specifications.
- Ability to maintain positive, productive relationships with co-workers, management, sales, and production departments.
- Ability to adapt to changing situations and be flexible with scheduling.
- Ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence, or pace while maintaining quality and output standards.
- Ability to move objects up to 40 lbs.
Experience Level
- 1-3 years
Education Level
- High school diploma or equivalent
Benefits
- Medical, dental, life, and disability insurance coverage.
- Retirement plan with company matching contributions.
- Team member tuition assistance programs.
- Paid vacation time and paid holidays annually.
- Other benefits for health, wellness, and personal/professional development.
About the Company
- Ricoh is a team driven by passion and purpose, composed of information seekers and customer-obsessed collaborators who aspire to deliver services, solutions, and technologies that empower business success.
- Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
- Ricoh empowers digital workplaces by enabling individuals to work smarter from any location and harness the power of information to unlock the potential in every organization.
- Ricoh delivers services and technologies that inspire customer success and guide them toward a better and more sustainable future.