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About the Role
In this role, you will be responsible for leading and ensuring that the daily programming of the milieu is carried out in a safe and productive manner by leading the shift, providing mentoring and coaching of team members, and ensuring effective interventions are implemented and supported.
Responsibilities
- Serves as a mentor and role model for Youth Care Professionals by following trauma-informed practices.
- Ensures client safety and collaborates with co-workers to maintain a positive, respectful, clean, and therapeutic environment.
- Regularly assists in training and development processes for new Youth Care Professionals.
- Leads the shift and ensures all related daily shift activities occur as planned; coordinates daily decision-making and problem-solving.
- Counted as part of the staff/client ratio and performs all duties of a Youth Care Professional.
- Leads and directs youth daily routine and coordinates changes and staff deployment to meet youth and milieu needs.
- Monitors the milieu culture and instills interventions for a healthy, safe, and effective residential culture.
- Assumes a leadership role among Youth Care Professionals to support trauma work in the milieu.
- Participates in the planning and implementation of trauma-informed, strengths-based treatment plans, restorative approaches, and therapeutic services.
- Mentors and coaches other Youth Care Professionals on responding to situations aligned with the agency’s treatment philosophy and individual guidance plans.
- Provides in-the-moment feedback in the milieu and intervenes or redirects interactions not within the trauma response framework.
- Leads staff in ensuring compliance with all emotional and physical safety policies and procedures involving living areas, buildings, campus grounds, and off-campus activities.
- Coaches and mentors Youth Care Professionals to enhance de-escalation skills and reduce the need for physical restraints.
- Takes an active role in establishing and maintaining a work environment consistent with agency standards and organizational values; carries out the vision of agency and program leadership.
- Works effectively with client families and/or support networks to reinforce positive partnerships, engagement, and involvement techniques.
- Remains cognizant of clients’ individual guidance plans and needs while providing in-the-moment coaching and mentoring for optimal interactions and relationship building.
- Collaborates with the clinical team to address concerns, strengths, and recommendations for Individual and Family guidance plans.
- Ensures compliance with licensing, regulatory, and accreditation bodies during scheduled shifts.
- Complies with all documentation and standards in a timely manner and ensures completion of all documentation and shift duties by the end of the shift.
- Conducts debriefing activities with Youth Care Professionals and youth regarding significant events for continuous quality improvement.
- Provides ongoing encouragement and verbal recognition of Youth Care Professionals, along with feedback on work performance for formal evaluations and employee development.
Requirements
- High School Diploma or equivalent
- Valid driver's license required and maintains state regulating agency and company driving requirements
- Must be 21 years of age
- Must successfully pass a DHS criminal background check
- Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
- Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
- Successfully participate and complete Handle with Care training
Skills
- Teamwork
- Stress Tolerance
- Adaptability
- Quality Orientation
- Empathy & Self-Awareness
- Fosters a Safe Space
Location
- 1111 28th St NE, Austin, MN 55912
Work Type
- Days
- Evenings
- Weekends
Education Level
- High School Diploma or equivalent
- Associate Degree or Bachelor’s Degree in a social work, psychology or clinically related field preferred
Salary/Compensations
- $21.73 - $23.23
Benefits
- Four weeks paid time off (PTO) in the first year of employment
- Multiple options for health insurance coverage
- No-cost life insurance
- Short/long-term disability insurance
- 401k match
- Talkspace Therapy Benefit for the whole family
- Hinge Health Benefit for the whole family
- Carrot Fertility Benefit
- Tuition assistance and training opportunities
- Advancement pathways and internal promotion
About the Company
- Nexus Family Healing is a national nonprofit network of mental health agencies with over 50 years of restoring hope for thousands of children and families through outpatient/community mental health services, foster care, adoption, and residential treatment.
- At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion.
- As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
- Our ICARE Values: Innovation, Compassion, Agility, Responsiveness, Excellence.
Equal Opportunity
- At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.