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About the Role
The Area Manager, Caretaking is responsible for providing timely, efficient, and effective caretaking services to assigned shifts of the St. George campus. This role involves supervising direct reports to oversee caretaking services, including cleaning, responding to campus needs, managing waste and recycling, and employee relations on a 24/7 basis. The position also includes hiring and training new staff, enforcing health and safety standards, managing labor relations, and operating within budget guidelines.
Responsibilities
- Maintains all service schedules for assigned buildings.
- Deploys staff to deliver core services and meet operational requirements, adjusting schedules for absences and leaves.
- Resolves technical and staff-related issues to ensure timely completion of work.
- Stays current on new procedures and work methods, preparing reports and integrating new methods while addressing health, safety, and ergonomic concerns.
- Ensures workplace health and safety standards are maintained, enforcing WHMIS and OHSA regulations.
- Serves as an active member of the Joint Health & Safety Committee.
- Reviews and approves employee timesheets, submitting them for payroll processing and handling pay adjustments for unplanned events.
- Tracks and monitors supply purchases budget (approx. $300K - $400K annually) and salary-related expenditures for indirect reports (approx. $2.5M - $4.0M annually), making budget reassignment recommendations.
- Checks work ticket status in SAP, arranges requests with supervisors and service partners, and reviews financial records.
- Maintains Key and Fob access control for in-house and contracted sites.
- Manages staff to ensure work tasks are completed on schedule and standards/policies are followed.
- Resolves informal complaints from unionized staff in consultation with Human Resources and Labour Relations.
Requirements
- High school graduation plus professional training required.
- Knowledge of hazardous chemicals related to cleaning, WHMIS regulations, and Ontario Health & Safety Act.
- Minimum of 5 years’ experience managing a large, unionized workforce.
- Experience preferably in a facility management setting (institutional caretaking operations and waste/recycling collection) or not-for-profit, or public service organization.
- Responsibility for a budget of not less than $2M.
Skills
- Excellent organizational skills.
- Ability to work effectively under pressure of multiple demands, strict deadlines, and frequently changing priorities.
- Good oral and written communication skills.
- Ability to communicate effectively with a diverse workforce.
- Ability to motivate staff and demonstrate effective leadership.
- Good presentation skills preferred.
- Excellent computer skills including Microsoft Office Suite – Outlook, Word, Excel, PowerPoint.
- Ability to manage conflicting priorities and deadlines.
- Ability to create charts, graphs, and reports from several software programs.
- Ability to analyze information and create comparable for work loading job assignments.
- Mathematical aptitude.
Location
- St. George (Downtown Toronto)
Work Type
- Full-Time
- Occasional day-shift work will be required
Experience Level
- Minimum of 5 years’ experience managing a large, unionized workforce
Education Level
- High school graduation plus professional training
- College diploma or undergraduate degree is considered an asset
Salary/Compensations
- $86,902 - $101,385
- $86,902 - $144,835
About the Company
- Faculty/Division: Asst VP - Operations & Services
- Department: F.&S. Bldgs & Grounds -04