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About the Role
This position offers a unique opportunity for a billing and collections professional to take ownership of a portfolio, develop technical and client-facing skills, and collaborate closely with partners and finance teams to ensure timely and accurate billing and prompt payment. The role provides direct partner exposure, hands-on portfolio ownership, and a clear growth path.
Responsibilities
- Own and drive the billing and collection process for assigned partners, practice groups, and/or offices.
- Monitor assigned partners' monthly aging AR reports and take appropriate action to ensure timely and full invoice payment.
- Update key finance reports daily with projection amounts and billing or AR comments.
- Develop a strong understanding of complex billing processes.
- Proactively follow up with assigned partners and escalate billing or collection issues.
- Respond to billing and AR inquiries and prepare accurate bills with strong attention to detail.
- Act as a trusted advisor to assigned partners by interpreting and influencing their approach.
- Obtain and review Engagement Letters and Outside Counsel Guidelines for compliance.
- Collaborate with internal clients and finance teams to ensure accurate client invoices and reporting.
- Prepare for, coordinate, and lead regular UBT/AR meetings with assigned partners.
- Monitor bill processing status and perform necessary follow-up.
- Ensure successful submission of E-Billing through Billblast or directly through the client’s third-party E-Billing vendor.
- Collaborate with Client Account and Revenue Operations teams to develop billing process efficiencies.
- Validate and test functionality and reports during billing system and report upgrades.
- Support Client Account Managers and Advisors with day-to-day operations.
- Take part in ad hoc client analysis projects and manage complex matters.
- Document partner and client requirements for streamlined collaboration and coverage.
Requirements
- 2+ years of relevant billing and client relationship experience at a professional services firm or law firm is required.
- Experience supporting partners or senior stakeholders directly is strongly preferred.
- Proficiency with Excel and Word, with the ability to produce polished, partner-ready materials.
- Excellent writing, organizational, interpersonal and communication skills.
- Ability to interact confidently and professionally with partners, attorneys, clients, and senior business professionals.
- Flexibility to work evenings and weekends as needed.
- Ability to quickly grasp new billing systems, processes, and partner/client requirements.
- Collegial, dependable team player who builds trust and credibility.
- Receptive to feedback and ability to quickly implement and learn from corrections.
- Highly detail-oriented, with foundational knowledge of billing and collections processes.
- Demonstrates polished, white-glove customer service for internal and external clients.
- Works independently and exercises sound, professional judgment.
- Ability to know when to escalate issues that carry financial or client-relationship impact.
- Anticipates partners’ and clients’ needs and proactively surfaces billing issues or trends.
- Proactively identifies and implements process improvements.
- Exhibits leadership qualities and a reliable, high-integrity work ethic.
Skills
- Billing
- Collections
- Client Relationship Management
- Excel
- Word
- Communication
- Organization
- Interpersonal Skills
- Customer Service
- Problem Solving
- Process Improvement
Location
- Global
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Bachelor's degree in Finance, Business Administration, or a related field preferred.
Salary/Compensations
- $85,000 to $95,000
Benefits
- Health care benefits
About the Company
- Cleary Gottlieb is a pioneer in globalizing the legal profession with fourteen offices in major financial centers worldwide, operating as a single, integrated global partnership.
- The firm employs approximately 1,100 lawyers from more than fifty countries.
- Since 1946, lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to complex legal and business challenges.
- The firm supports client relationships with intellectual agility, commercial acumen, and a human touch.
Equal Opportunity
- We are an equal opportunity employer and prohibit discrimination based on any category protected by law.
- Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.