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About the Role
The RSA - DOT will be responsible for the delivery of products to customers, completing all required paperwork and documenting activities.
Responsibilities
- Perform product deliveries along assigned routes, and other related duties to guarantee customer satisfaction.
- Inspect vehicle equipment and supplies, such as tires, lights, brakes, gas, oil, and water, and request service and repairs as needed.
- Assemble orders for timely delivery to customer businesses, ensuring accurate delivery windows for each route stop.
- Place delivered products in various assigned storage locations at each route stop according to customer requests.
- Maintain accuracy of delivered product with no damage due to mishandling.
- Immediately communicate problems to the Transportation Supervisor by phone.
- Read maps and follow written and verbal geographic directions.
- Manage multiple assignments and tasks, ensuring appropriate use of time, equipment, and materials.
- Follow BEK transportation policies and procedures to ensure compliance with safety guidelines.
- Comply with traffic laws and obey transportation and traffic procedures.
- Follow transportation policies, DOT regulations, food/personal safety regulations, and company policies and procedures for personnel.
- Remain DOT compliant and aware of DOT changes in guidelines.
- Ensure conformance with BEK standards for professional appearance, conduct, and training requirements.
- Complete administrative tasks and related paperwork to guarantee the efficiency of transportation operations.
- Review customer invoices to determine items to be moved, gathered, distributed, and delivered.
- Report mechanical problems, delays, accidents or other traffic situations to base location as needed.
- Turn in receipts and monies received from customer deliveries.
- Maintain records, including vehicle logs, cargo and/or billing statements in accordance with BEK policies.
Requirements
- Must know and adhere to Department of Transportation (DOT) and Federal Motor Carrier Safety Regulations
- At least 1 year of route driving experience required
- DOT certification required
- Valid State Issued Class B CDL license required
- Ability to understand and enforce regulatory guidelines
- Knowledge of customer service principles and quality standards
- Ability to use Microsoft Office and learn new applications/proprietary software
- Ability to perform repetitive lifting of 50 lbs.
- Excellent verbal and written communication skills
- Basic math skills required
- Strong interpersonal skills with multiple levels of organization
- Self-motivated; customer-focused
- Excellent relationship management and interpersonal skills
- Detail-oriented; prioritization; Innovative problem solver
- Active listening skills; Independent thinking/decision-making skills
Skills
- Microsoft Office
- Customer Service
- Communication
- Interpersonal Skills
- Relationship Management
- Problem Solving
- Active Listening
- Independent Decision-Making
Location
- Multiple states
Work Type
- Full-time
Experience Level
- 1 year of route driving experience
Education Level
- High school diploma or GED
Benefits
- Medical, Dental, Vision & Life Insurance
- 401(k) with Company Match
- 100% Company-Paid Profit Sharing
- Paid Time Off & Holidays
- Wellness Programs
- EAP
- Educational Assistance
About the Company
- For more than a century, Ben E. Keith Company has been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships.
- The Food Division spans multiple states, and the Beverage Division brings top beverage brands to communities across Texas.
- The company invests in its employees, empowers growth, and creates opportunities to make an impact.
Equal Opportunity
- We value a diverse and inclusive workforce where different perspectives drive better decisions and innovation.
- We are an Equal Employment Opportunity and Affirmative Action employer and a VEVRAA Federal Contractor, considering all qualified applicants, including minorities, females, veterans, and individuals with disabilities.