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About the Role
As a Tim Hortons Team Member, you will be responsible for preparing, presenting, and serving meals and drinks, ensuring food quality and overall presentation. This role is crucial for delivering exceptional guest experiences.
Responsibilities
- Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
- Prepare different types of beverages according to standards including marking lids and pots.
- Prepare food items such as bagels, wraps, and sandwiches following proper builds as well as maintaining food safety standards.
- Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
- Ensure all showcase specifications are met.
- Clean the production area and back of the house area on a daily basis.
- Receive and store inventory in BOH during delivery as well as stock up items in FOH daily.
- Maintain a clean restaurant interior.
- Maintain cleanliness of equipment each shift.
- Maintain Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
- Promptly execute service recovery for any Guest concerns or complaints by making it right with the Guest.
Requirements
- Flexible availability is required, including weekdays and weekends. Shifts may vary between 6:00 a.m. and 11:00 p.m.
- Previous Quick Service Restaurant (QSR) Experience is preferred.
- Demonstrate a passion for hospitality and creating exceptional Guest experiences.
- Be able to work under pressure while maintaining food safety standards.
- Have a passion for serving, making food and beverages and good time management.
- Be able to learn how to operate various equipment, carry boxes up to 25lbs, and work in a cold environment such as a freezer/fridge.
- Enjoy working with a successful team in a safe environment.
- Have a strong work ethic, be punctual and responsible.
- Previous experience in guest service field is an asset.
- Ability to cross-train and assist in other outlets to support business operations.
Skills
- Hospitality
- Product knowledge
- Beverage preparation
- Food preparation
- Food safety standards
- Equipment operation
- Inventory management
- Time management
- Guest service
- Teamwork
- Work ethic
- Punctuality
- Responsibility
Salary/Compensations
- $17.95 per hour
About the Company
- Tim Hortons is a well-known brand committed to offering competitive compensation.