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About the Role
Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions. Our service teams are responsible for providing service on Securitas Technology products at client sites, handling post-installation problems and special project work.
Responsibilities
- Respond to trouble tickets to ensure application uptime and system performance
- Work individually and as a team to diagnose and resolve application issues
- Execute preventative maintenance tasks to maximize application availability and identify system faults
- Perform routine configuration changes (user permissions, application configuration, etc.)
- Document all system modifications through a digital change control tracking system
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
- Perform pre-deployment end to end testing of all upgrades and major modifications
- Perform on site installations of software upgrades and major modifications
Requirements
- High School diploma required or equivalent
- Familiarity installing and troubleshooting low voltage equipment
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
- Strong working knowledge of Microsoft Office
- Strong written and verbal communications skills
- Working knowledge of network communications and IP addressing
- Excellent problem solving and analytical skills
- Excellent time management skills
- Positive attitude and strong work ethic
Skills
- Commercial access control
- CCTV
- Burglary alarm
- Intrusion systems
- Fire alarms
- Microsoft Office
- Network communications
- IP addressing
- Problem solving
- Analytical skills
- Time management
- Enterprise grade CCTV systems
- Enterprise grade Access Control systems
Location
- Nationwide
Work Type
- Full-time
Education Level
- High School diploma or equivalent
Salary/Compensations
- Highly competitive salary
Benefits
- Company training and industry leading certification program
- Company Vehicle
- Company Cell Phone
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more!
About the Company
- Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
- More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
- With clients at the heart of all we do, our people, knowledge, technology power our connected ecosystem of health, safety and security solutions and services.
- We offer clients a full portfolio of video, access, intrusion, fire and integrated systems and services.
- As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
- Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Equal Opportunity
- We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.