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About the Role

Lead the property’s marketing strategy and serve as a steward of the brand, strengthening brand awareness, driving revenue, and elevating the guest experience through thoughtful and impactful marketing strategies.

Responsibilities

Lead the day-to-day marketing strategy for the hotel, ensuring initiatives support the property's positioning and drive key business and revenue objectives.
Develop integrated marketing plans across hotel, dining, wellness, membership, events, and other property experiences, balancing long-term brand building with immediate business needs.
Partner closely with the Managing Director and property leadership to translate priorities and opportunities into compelling campaigns, offers, experiences, and communications across owned, paid, and earned channels.
Own the property marketing calendar, ensuring thoughtful planning and alignment of campaigns, programming, seasonal moments, partnerships, content, and communications.
Shape the storytelling and creative expression of the property by providing clear briefs, feedback, and brand guidance across digital, social, email, print, photography, collateral, messaging, and physical touchpoints.
Partner with Food & Beverage, Spa & Wellness, Membership, Sales & Events, Revenue, and Operations to market individual experiences, support need periods and revenue-driving opportunities, and ensure alignment with the larger hotel brand.
Lead the strategy and amplification of programming, activations, and brand collaborations to strengthen The Global Ambassador’s relevance and create meaningful engagement opportunities for guests, members, and the local community.
Maintain a strong understanding of guest sentiment and the complete guest journey, using insights to identify opportunities to elevate the brand and experience before, during, and after a stay.
Oversee the property marketing budget and measure the effectiveness of marketing initiatives, using brand, performance, revenue, and guest insights to evaluate investments and inform future strategy.

Requirements

8+ years of marketing experience with a strong background in hospitality, hotels, restaurants, retail, or a similarly brand-led lifestyle business.
3+ years of experience leading and managing a marketing team, with demonstrated ability to develop talent, set priorities, and drive accountability.
Demonstrated experience serving as a senior marketing leader within a complex, multi-faceted business, balancing brand stewardship, commercial priorities, and the guest experience.
A strong brand marketer with an instinctive understanding of positioning, storytelling, and what makes a brand distinctive.
Commercially minded, with an understanding of how marketing contributes to revenue, demand, loyalty, and long-term brand value.
Possesses exceptional taste and strong creative judgment, with the ability to evaluate campaign concepts, photography, copy, collateral, and physical brand touchpoints.
Comfortable moving between strategy and execution, with the ability to be hands-on when needed while maintaining a high level of organization and attention to detail.
A strong communicator and collaborator who can clearly articulate ideas, provide thoughtful creative direction, and build alignment across senior leadership, operations, and cross-functional teams.
Proactive, resourceful, and entrepreneurial, with a natural instinct to identify opportunities rather than wait for direction.
Deeply curious about hospitality, travel, restaurants, wellness, retail, fashion, design, and culture, with exceptionally high standards for execution and a belief that the smallest touchpoints can meaningfully shape a brand.
Proof of eligibility to work in the United States is required.

Skills

Marketing strategy
Brand management
Revenue generation
Guest experience enhancement
Campaign development
Integrated marketing
Cross-functional collaboration
Storytelling
Creative direction
Budget management
Performance measurement
Hospitality marketing
Team leadership
Talent development
Brand positioning
Commercial acumen
Creative judgment
Communication
Collaboration
Strategic thinking
Execution
Attention to detail
Problem-solving
Entrepreneurial mindset

Location

Phoenix

Work Type

Full-time

Experience Level

8+ years of marketing experience
3+ years of experience leading and managing a marketing team

Benefits

Competitive rates
Medical
Dental
Vision
Retirement savings program (with company match)
Paid time off

About the Company

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences.
Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa.
Join us in the journey of creating moments worth remembering and sharing.

Equal Opportunity

The Global Ambassador is an Equal Opportunity & E-Verify Employer.