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About the Role
This Account Executive role oversees the planning, staffing, and operations for key clients, deploying a trained workforce for product demonstration and sales in retail channels, leveraging Ted Tech for data-informed decisions. The role is challenging, exciting, and operationally complex.
Responsibilities
- Ensure campaign execution output (planning, scheduling, project management) meets and exceeds client expectations.
- Maintain accuracy in planning while managing trade issues and collaborating with clients on solutions using data-driven decision-making.
- Work closely with clients to navigate the live working environment.
- Prepare and distribute work schedules, ensuring timely and accurate delivery and coordinating schedule adjustments.
- Maintain the staff booking portal for accuracy regarding staff attendance and new starter changes.
- Monitor and respond to payroll and travel expense queries, resolving issues with assistance from senior management or the Finance Director.
Requirements
- 1-2+ years of experience in a similar role within a staffing agency, brand experience agency, or field marketing agency.
- Experience in Operational, Client Services, or Account Management teams.
- Highly presentable with the ability to convey brand attributes professionally.
- Excellent communication skills.
- Strong relationship-building capabilities with internal employees and senior stakeholders.
- Aptitude for system processes, development, and compliance management of online databases.
- Intermediate to advanced Microsoft Excel skills.
- Proficiency in Microsoft PowerPoint for client presentations and training materials.
- High level of written English and attention to detail.
- Meticulous personal administration.
- Highly motivated and disciplined, able to work independently and proactively.
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Data-driven decision-making
- Client relationship management
- Project management
- Scheduling
- Payroll administration
- Written communication
- Attention to detail
Experience Level
- 1-2+ years
Salary/Compensations
- Competitive basic salary
Benefits
- Defined KPIs and bonus structure
- Free Gym Membership
- Premium healthcare package
- 28 days holiday (inc. bank holidays)
About the Company
- Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology.
- Ted blends expert staffing, innovative technology, and streamlined processes to simplify recruitment, training, deployment, and management.
- The company focuses on delivering exceptional results with minimal hassle, making people management easy.