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About the Role

The Case Manager / Art Coordinator fulfills two key roles: promoting client wellness and autonomy as a Case Manager, and enhancing resident well-being through art making as an Art Coordinator. Case Managers are classified as essential workers and accept responsibility for completing critical services on-site during emergencies.

Responsibilities

Supports and advocates for residents on client caseload.
Links clients with appropriate providers and resources.
Escorts clients to scheduled and unscheduled psychiatric/medical care.
Ensures clients receive safe, effective, client-centered, timely, efficient, and equitable care.
Maintains a non-judgmental, unbiased approach.
Prioritizes best practices for client safety and health in the face of immediate crises.
Conducts unit inspections and ensures proper follow-up.
Assists clients as needed.
Ensures the safe handling, service, and delivery of meals to all clients.
Maintains client records as “audit-ready” at all times.
Organizes and facilitates on/off-site ongoing art groups and activities.
Tracks client participation in the client record.
Facilitates art groups as a means of learning conflict resolution and problem-solving, developing interpersonal skills, behavior management, stress reduction, increasing self-esteem and self-awareness, and achieving insight.
Conducts client assessments, integrating the visual arts and the creative process with models of counseling and psychotherapy.
Researches community resources and recreational activities.
Makes individual referrals and/or organizes group activities.
Organizes on-site art programs for holidays.
Coordinates decoration of facility bulletin boards and/or community areas.
Adheres to confidentiality protocols outlined by the agency.
Represents Lutheran Social Service of New York’s mission, values, and ethics.
Upholds the agency Code of Conduct at all times.
Performs related duties as assigned by the Program Director and/or Supervisor of Social Services.

Requirements

Minimum of 2 years in human services field.
Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements.
Willing to participate in continuing education.
Available to work some holidays and weekends.

Skills

Able to develop, organize, and facilitate art groups and art therapy.
Well-versed in the creative process of art making and interpretation.
Enthusiastic, client-centered approach.
Excellent communication skills, spoken and written.
Able to establish therapeutic relationships with clients and positive working relationships with colleagues and external agencies.
Crisis Intervention skills.
Strong time management skills, able to handle multiple tasks and assignments at once.
Proficient in internet navigation, E-mail, and Microsoft Word.

Location

Brooklyn, NY

Work Type

Full Time
Non-Exempt Salaried

Experience Level

Minimum of 2 years

Education Level

Bachelor’s Degree (Social Services and/or Art field preferred)

Salary/Compensations

$58000.00 - $58000.00

About the Company

Lutheran Social Services of New York