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About the Role
Clio is seeking a Senior People Business Partner (PBP) to support the Technical Infrastructure organization, acting as a strategic advisor to leaders on team scaling, development, change navigation, and performance, while ensuring an inclusive employee experience. This role is for a senior People leader experienced with technical teams and possessing strong business acumen.
Responsibilities
- Partner closely with senior leaders to develop and deliver People strategies aligned to business objectives, growth plans, and organizational health.
- Act as a strategic thought partner on topics including org design, workforce planning, role clarity, capacity models, and team structure.
- Translate business strategy into people implications—anticipating risks, scaling challenges, and leadership needs.
- Coach leaders through complex decision-making with a strong lens on performance, culture, and employee experience.
- Lead and advise on organizational design efforts, including restructures, role evolution, spans and layers, and operating model changes.
- Partner with leaders on performance management, goal-setting, and accountability, ensuring strong linkage between strategy, execution, and outcomes.
- Support succession planning and talent reviews, identifying readiness, gaps, and development actions.
- Partner with Talent Management and L&D to support leadership development, manager capability, and team effectiveness.
- Identify, assess, and manage complex employee relations issues quickly, thoughtfully, and decisively.
- Conduct and support investigations as required, partnering with Legal and People Operations to ensure fair, compliant, and consistent outcomes.
- Maintain deep knowledge of employment law requirements across jurisdictions relevant to your client group.
- Mitigate legal and employee risk through proactive coaching, documentation, and early intervention.
- Partner with Legal Counsel as needed to manage sensitive or high-risk situations.
- Work closely with People team SMEs (Talent Acquisition, Total Rewards, L&D, People Ops) to deliver a seamless, world-class employee journey.
- Contribute to the design and implementation of broader People programs, including Onboarding & ramp experiences, Performance Development, Talent Planning & Calibration, Leadership Development, and Total Rewards & Compensation Programs.
- Partner closely with Talent Acquisition to align on hiring plans, role profiles, and evolving business needs within your groups.
- Act as a data-driven advisor - analyzing trends in engagement, attrition, performance, and workforce composition.
- Translate people data into actionable insights and recommendations for leaders.
- Use both quantitative and qualitative inputs to inform decisions and influence leaders.
- Identify patterns early and proactively address risks related to retention, engagement, or leadership effectiveness.
- Identify opportunities to improve and evolve People processes to better support a scaling organization.
- Help drive consistency, clarity, and effectiveness across core People practices while enabling flexibility where the business requires it.
- Contribute to the ongoing evolution of Clio’s People operating model as the company grows globally.
- Act as a mentor and role model to other PBPs and People team members.
- Share best practices, lessons learned, and insights from your groups across the People team.
- Build strong cross-functional relationships and operate with a “one People team” mindset.
- Demonstrate strong judgment, discretion, and integrity in all interactions.
Requirements
- 8–12+ years of progressive HR / People Business Partner experience, with significant experience supporting Engineering, IT, Security and/or Data organizations.
- Proven success partnering with senior leaders in fast-paced, high-growth SaaS or technology environments.
- Deep expertise in employee relations, organizational design, performance management, and talent planning.
- Strong business acumen with comfort operating in technical, operationally driven environments where reliability, security, and risk management shape priorities.
- Ability to build credibility and trust quickly with highly technical leaders and teams.
- High comfort navigating ambiguity, change, and competing priorities.
- Data fluency and the ability to turn insights into influence.
- Exceptional communication, coaching, and stakeholder management skills.
- Strong knowledge of employment law and compliance across relevant jurisdictions.
- A collaborative, pragmatic, and values-driven approach.
- Demonstrated interest in elevating your craft using AI.
Skills
- AI
- Employee Relations
- Organizational Design
- Performance Management
- Talent Planning
- Business Acumen
- Stakeholder Management
- Employment Law
- Data Analysis
Location
- Vancouver
- Calgary
- Toronto
- Dublin
- London
- New York City
- Sydney
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $107,300 to $145,100 CAD
Benefits
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy (encouraged 20 days off per year)
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.