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About the Role

Undertaking Business Analysis activities to ensure successful outcomes for all stakeholders when implementing change across the organisation.

Responsibilities

Understand and adhere to the company project framework and governance.
Understand and adhere to the company standards and procedures.
Elicit and document requirements from all areas of the business.
Elicit and document ‘As Is’ processes and define and document ‘To Be’ processes for all areas of the business.
Construct Business Cases for new initiatives.
Perform Data Analysis to support decision making on procedural/system changes and testing.
Articulate business needs to technical resources and suppliers, and translate technical information or questions for business understanding.
Document system specifications or user stories as required.
Develop and execute a system test plan.
Maintain documentation (e.g. Data Models, Process Maps) using the company’s Enterprise Architecture tool.
Co-ordinate and assist with user acceptance testing.
Co-ordinate and assist in user training.
Maintain a good understanding of the company’s systems and processes.
Analyse and resolve queries or issues with current systems alongside technical and support teams.

Requirements

Demonstrable and proven experience in Business Analysis.
Proven experience as a Business Analyst, ideally gained within the insurance sector or another regulated financial services environment.
Varied requirements elicitation techniques (including organising and running workshops, conducting interviews).
Documenting and Prioritising Functional and Non-Functional Requirements.
Data Analysis and Data Modelling techniques.
Process Analysis and Process Modelling techniques.
Excellent organisation and time management skills.
Background in IT Systems Development.
A good knowledge of the Insurance Industry.
Ability to query databases using SQL or tools such as Toad.
Experience using Enterprise Architecture Tools.
Experience in both Waterfall and Agile projects.
Liaising with 3rd party vendors.
Training/accreditation in Business Analysis Techniques.
Training/accreditation/experience in Change Management.
Excellent communication skills (verbal and written) including presentation skills and ability to articulate ideas clearly and simply both at a technical and business level.
Friendly, approachable, empathetic, and sincere.
Flexible, strong work ethic, willing to go the extra mile to get the job done.

Skills

Business Analysis
Requirements Elicitation
Requirements Documentation
Data Analysis
Data Modelling
Process Analysis
Process Modelling
SQL
Toad
Enterprise Architecture Tools
Waterfall
Agile
Change Management

Location

London, UK
Bermuda
Brazil
Cyprus
Greece
Hong Kong
New York
Japan
Singapore

Work Type

Hybrid Working

Experience Level

Mid-level

Education Level

Protection & Indemnity Qualification

Benefits

Private healthcare
Competitive health subsidy
Wellbeing and savings programme
Free educational access to the Protection & Indemnity Qualification

About the Company

Steamship Mutual is a P&I insurance company with 250 employees worldwide.
The main office is based near Liverpool Street station, London.
We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York and Japan, and Singapore.
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members.
We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff.

Equal Opportunity

We welcome and encourage you to apply.