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About the Role

The Solution Analyst owns the front-end analysis that turns an emerging business need into a clearly defined, well-understood piece of work, with the outcome, scope, and rationale established before delivery begins. This role brings deep loan-servicing and private-debt operational knowledge into the front-end, acting as a deployable analytical and subject-matter-expert resource within Tech Solutions.

Responsibilities

Act as the subject-matter expert and analytical lead for platforms and processes supporting Private Debt offerings (loan administration, loan agency, CLO).
Cover the loan lifecycle from deal set-up through to front-end solution shaping.
Protect the integrity of loan data for downstream reporting and fund valuation.
Conduct front-end analysis, including feasibility, operating-model implications, data quality, and readiness.
Collaborate across stakeholder groups to define and document business requirements, translating analysis into solution intent.
Retrieve and analyze data by querying systems, reviewing configurations, and using AI tooling.
Work with Solution Owners to shape intent and acceptance criteria for complex work.
Represent technical limitations and business intent between business stakeholders and engineers.
Identify risks such as data gaps, downstream impacts, operational readiness, and regulatory implications.
Partner with Integration Quality Engineers on cross-team test scenarios.
Support adoption readiness, including communications, training, data clean-up, and operational change.
Recognize patterns and opportunities for reuse across the business area to inform roadmap shaping.
Create and maintain supporting product documentation, including system overviews, functional narratives, and use cases.

Requirements

8+ years of experience in loan administration, loan agency, or private debt/private credit servicing, ideally within a fund services, asset servicing, or agency-lending environment.
Hands-on experience with Sentry (Broadridge) or similar platforms (e.g., Allvue, Wall Street Office).
Experience or exposure to system integrations using APIs, SQL, S3, Snowflake, and similar technologies.
Strong working knowledge of the syndicated and bilateral loan operating model, including interest and fee accruals, coupon and amortisation schedules, drawdowns and repayments, PIK, unfunded commitments, and pro-rata allocation of borrower interest to lenders.
Demonstrable understanding of the loan life cycle end to end, from document interpretation and extraction of loan economics, through reporting build and integrations to downstream systems, underpinned by reconciliations.
Substantial experience gathering, analysing, and documenting business requirements, and translating them into clear solution intent and acceptance criteria.
Experience modelling business processes and producing analytical artefacts such as process models, use cases, procedural guides, and scenarios.
Experience driving requirements-gathering sessions using various elicitation techniques (user story mapping, event storming, etc.).
Understanding of how loan servicing connects into fund accounting and NAV production, including exposure to a private markets accounting platform such as Investran.
Experience using AI tools to accelerate the development of prototypes and proof-of-concepts (POCs).
Experience of platform implementation, configuration, or migration projects.

Skills

Loan administration
Loan agency
Private debt servicing
Fund services
Asset servicing
Agency lending
Sentry (Broadridge)
Allvue
Wall Street Office
APIs
SQL
S3
Snowflake
Syndicated loan operating model
Bilateral loan operating model
Interest and fee accruals
Coupon and amortisation schedules
Drawdowns and repayments
PIK
Unfunded commitments
Pro-rata allocation
Loan life cycle
Document interpretation
Reporting build
Integrations
Reconciliations
Business requirements gathering
Solution intent
Acceptance criteria
Business process modelling
Process models
Use cases
Procedural guides
Scenarios
User story mapping
Event storming
Fund accounting
NAV production
Investran
AI tooling
Platform implementation
Platform configuration
Platform migration

Location

Hybrid

Work Type

Hybrid
Permanent Full Time

Experience Level

Associate Director
8+ years of experience

Benefits

Continuous learning and development
Collaborative team work environment
Promotion of work-life integration
Exposure to a wide variety of work
Hybrid working

About the Company

MUFG Investor Services provides asset servicing solutions to the global investment management industry.
Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers.
We achieve this by offering continuous learning and development, a collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Equal Opportunity

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.