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About the Role
The Building Manager is responsible for the day-to-day management, operation, and presentation of a multi-let commercial office building, ensuring a safe, compliant, and efficient environment for occupiers, visitors, and stakeholders. This role acts as the primary point of contact for tenants, overseeing building services, contractor performance, health and safety compliance, maintenance programs, occupier engagement, and service charge expenditure to protect and enhance asset value and deliver excellent customer service.
Responsibilities
- Act as the primary day-to-day contact for occupiers, landlords, managing agents, and visitors, delivering a high standard of tenant engagement and customer service.
- Oversee the operation, maintenance, and performance of all building services, including HVAC, lifts, electrical systems, fire safety systems, and water hygiene compliance.
- Manage and monitor all hard and soft service contractors, ensuring services are delivered in accordance with contracts, KPIs, and statutory requirements.
- Ensure full compliance with health and safety legislation, including risk assessments, fire risk actions, permit-to-work systems, and emergency procedures.
- Conduct regular building inspections to maintain high standards of presentation, cleanliness, security, and occupier experience.
- Assist with the preparation, management, and monitoring of annual service charge budgets and expenditure, ensuring costs are effectively controlled.
- Coordinate planned preventative maintenance (PPM) programmes and oversee reactive maintenance to minimise operational disruption.
- Manage occupier fit-out works and contractor activities within the building, ensuring compliance with landlord requirements and building regulations.
- Support sustainability and ESG initiatives, including energy management, waste reduction, and environmental reporting.
- Maintain accurate property records, compliance documentation, contractor files, and building management reports.
- Oversee security operations and emergency response procedures, ensuring the safety of occupiers, visitors, and the building asset.
- Work closely with the Property Manager and asset management team to protect and enhance the value, performance, and reputation of the building.
Requirements
- Commercial property and facilities management knowledge.
- Knowledge of Health & Safety and statutory compliance requirements.
- Knowledge of building services (HVAC, lifts, fire and life safety systems).
- Knowledge of service charge budgeting and expenditure control.
- Understanding of landlord and tenant responsibilities within commercial leases.
- Experience managing commercial multi-let office buildings.
- Proven track record of contractor and service partner management.
- Experience overseeing health & safety compliance and building operations.
- Strong occupier/customer service experience.
Skills
- Excellent communication and tenant relationship management.
- Strong organisational, problem-solving, and prioritisation skills.
- Contractor and supplier management experience.
- Financial awareness and budget monitoring capability.
- Proficient in Microsoft Office and property management systems.
- IOSH, NEBOSH, IWFM or similar qualification desirable.
Work Type
- Full-time
Salary/Compensations
- £45,000