Clinical Support Staff (LNA, CMA, CCMA, LPN, RN)
Coos County Family Health Services · Berlin, NH, US
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About the Role
Join our mission-driven team at Coos County Family Health Services (CCFHS), a Federally Qualified Health Center serving Northern New Hampshire. You will play a vital role in delivering high-quality, culturally sensitive care to patients of all ages, requiring strong clinical skills, excellent communication, and proficiency with computers and technology.
Responsibilities
- Prepare patients for visits, including obtaining vital signs, medical history, and health screenings.
- Assist providers with examinations, procedures, and treatments within scope of practice.
- Administer immunizations and medications per licensure and standing orders.
- Collect and process laboratory specimens and perform point-of-care testing.
- Maintain exam rooms, clinical equipment, and supplies in a clean and organized manner.
- Accurately enter patient data, visit notes, and orders in the electronic health record (EHR) following organizational and regulatory standards.
- Assist with care coordination, patient follow-up, and outreach for preventive and chronic care needs.
- Provide patient education regarding medications, treatments, and self-care.
- Use technology tools for scheduling, secure messaging, and patient reminders.
- Work collaboratively with medical, behavioral health, and dental teams to ensure coordinated, patient-centered care.
- Participate in quality improvement activities, safety initiatives, and compliance programs.
- Follow infection control protocols and maintain strict patient confidentiality in accordance with HIPAA.
Requirements
- Current certification/licensure in New Hampshire: MA certification or equivalent experience preferred.
- Active NH LPN license in good standing.
- Active NH RN license in good standing.
- Current CPR/BLS certification.
- Strong computer and technology skills, including proficiency with electronic health records, Microsoft Office, and basic troubleshooting.
- Excellent communication, organization, and time management skills.
- Commitment to serving diverse and underserved populations in a community health setting.
- Prior experience with AthenaOne electronic health record is preferred.
- Experience in a primary care, community health, or FQHC environment is preferred.
- Bilingual skills in English and [Language] are a plus.
Skills
- Clinical skills
- Communication skills
- Computer proficiency
- Technology proficiency
- Electronic health records (EHR)
- Microsoft Office
- Basic troubleshooting
- Organization skills
- Time management skills
- Bilingual skills
Location
- Northern New Hampshire
Work Type
- Full-time
- Onsite
Experience Level
- Competitive pay based on licensure and experience.
Education Level
- MA: Medical Assistant Certification or equivalent experience preferred
- LPN: Active NH LPN license
- RN: Active NH RN license
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan with employer contribution
- Paid time off
- Holidays
- Continuing education opportunities
- Eligibility for federal and state loan repayment programs (NHSC, State Loan Repayment) for qualifying candidates
About the Company
- Coos County Family Health Services (CCFHS) is a Federally Qualified Health Center serving Northern New Hampshire.
- Dedicated to providing compassionate, high-quality care to everyone, regardless of their ability to pay.
- Team members enjoy a supportive work environment, opportunities for professional growth, and the satisfaction of knowing their work directly impacts the lives of neighbors, friends, and families.