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About the Role

MUFG is seeking a VP, AI Learning & Development Lead – Americas to shape and execute the region-wide AI workforce enablement roadmap. This role will translate evolving AI capabilities and business needs into practical, role-based learning and adoption opportunities, combining AI fluency with experience in enterprise generative AI tools and L&D program delivery.

Responsibilities

Establish the AI capability framework and learning architecture for the Americas.
Define target audiences, proficiency levels, and desired outcomes for AI learning.
Translate AI capabilities and business needs into role-based learning pathways.
Define the baseline proficiency approach and mandatory AI learning & development plan.
Assess business demand, capability gaps, and emerging AI use cases.
Coordinate with Risk, Legal, and Compliance on AI tool requirements.
Maintain fluency in emerging AI capabilities and trends.
Lead the cross-functional AI learning & development program.
Translate AI workforce priorities into a connected roadmap and implementation plan.
Manage dependencies across content, platform access, procurement, and business use cases.
Establish sustainable governance and intake processes for workforce enablement.
Partner with global and regional TL&C stakeholders for alignment and adaptation.
Act as a trusted partner to business and functional stakeholders.
Establish program reporting and adoption governance.
Coordinate implementation and delivery of selected learning solutions.
Execute role-based learning pathways and mandatory learning plans.
Deploy and sustain practical learning and enablement resources.
Partner with business owners on learning vendor engagement.
Create ongoing feedback loops to inform learning priorities and adoption.
Support peer-to-peer employee groups.
Enable new AI tools and capabilities based on business need.
Develop PMO and stakeholder updates, governance materials, and communications.

Requirements

Proven track record leading large-scale, complex programs across multiple businesses, legal entities, and geographies.
Demonstrated experience across Learning & Development, digital adoption, program management, workforce transformation, or related roles.
Direct experience leading an enterprise AI or digital enablement program with Technology partners.
Proven experience designing, implementing, or scaling learning and adoption programs.
Hands-on experience with enterprise generative AI tools (e.g., Microsoft 365 Copilot, agent builders).
Technology and learning and development vendor management experience.

Skills

AI fluency: Working knowledge of LLMs, prompting, agents, and responsible AI/model risk.
Confidence with advanced or niche AI tools and use cases, including agents, custom AI solutions, and workflow-based AI enablement.
Program leadership: Strong program leadership skills, including translating evolving or ambiguous priorities into a clear roadmap, coordinating multiple workstreams and cross-functional dependencies, and driving execution end-to-end with limited oversight.
Learning design: Strong learning design judgment and the ability to convert real workflow examples and expert input into practical, usable learning.
Simplifying complexity: Proven ability to translate technical concepts, business needs, and SME input into clear, actionable guidance and learning experiences for technical and non-technical audiences.
Consulting and influence: Strong consulting and stakeholder management skills, with the ability to advise, facilitate, and influence stakeholders from working teams through senior leadership across business and functional groups.
Executive communication: Excellent written and verbal communication skills. Experience developing audience-specific messaging, leadership-ready materials, and clear communications that explain complex topics and why they matter.
Agility and collaboration: Excellent organizational skills, with a collaborative and proactive approach to problem-solving and the ability to operate effectively in a fast-evolving, ambiguous environment.

Location

MUFG office or client sites

Work Type

Hybrid

Experience Level

Education Level

A degree or equivalent professional qualification/experience in Human Resources, Change Management, or other relevant field.

Salary/Compensations

The typical base pay range for this role is between $130K - $180K.

Benefits

Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities
Paid maternity and parental bonding leave
Paid vacation, sick days, and holidays

About the Company

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups with 150,000 colleagues globally.
MUFG stands for its values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's vision is to be the world’s most trusted financial group.
It is part of MUFG's culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
MUFG invests in talent, technologies, and tools that empower employees to own their careers.
The Global Talent, Learning & Culture team is responsible for key HR areas including Learning & Development, Talent Management, Talent Acquisition & Mobility, and Culture & Engagement.
The TL&C team ensures MUFG maintains a high-performing workforce and is an organization where people can join, accelerate, learn, develop and progress their careers.

Equal Opportunity

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.
We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.