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About the Role

The Tax Help program at Foundation Communities is seeking enthusiastic individuals to provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. This role offers meaningful non-profit experience and makes a significant impact in the Austin community.

Responsibilities

Manage opening and closing procedures to ensure efficient tax site operations.
Maintain the site space according to host guidelines and resolve client and volunteer conflicts.
Provide support, guidance, and ongoing training to volunteer tax preparers.
Prepare, review, and transmit tax returns to the IRS.
Process acknowledgements of electronically transmitted returns and resolve rejected returns.
Utilize email, scanning software, Google Drive, and other technology for site operations.
Protect client confidentiality.
Complete all specified paid training and tax certifications.

Requirements

Strong interpersonal skills.
Prior experience working in a fast-paced environment.
Proficiency with technology and knowledge of computer operations and software.
Written and verbal proficiency in English.
Ability to communicate in multiple languages proficiently (English and Spanish and/or Arabic and/or American Sign Language) is preferred.
Requires sitting or standing at a desk for long periods indoors.
Requires eye and hand coordination for monitor viewing and high volume keyboard use.

Skills

Email
Scanning software
Google Drive
Technology operations
Computer operations
Software proficiency
Interpersonal skills
Communication (written and verbal)

Location

Austin
Wells Branch
Round Rock
Taylor

Work Type

Full-time
Part-time
Seasonal
Temporary

Experience Level

No previous experience required

Salary/Compensations

$21.00 - $22.00/hour

About the Company

Foundation Communities' Tax Help program provides high-quality tax return preparation.
The organization offers meaningful non-profit experience.
Foundation Communities is a well-respected organization.

Equal Opportunity

Foundation Communities is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.