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About the Role
The Tax Help program at Foundation Communities is seeking enthusiastic individuals to provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. This role offers meaningful non-profit experience and makes a significant impact in the Austin community.
Responsibilities
- Ensure efficient operations of tax site by managing opening and closing procedures, maintaining the site space according to the site host’s guidelines, and resolving client and volunteer conflicts
- Provide support, guidance, and ongoing training to volunteer tax preparers at the site
- Prepare, review, and transmit tax returns to the IRS
- Process acknowledgements of returns electronically transmitted, and work with the Transmitting office to resolve rejected returns and re-transmit them
- Effectively use email, scanning software, Google Drive, and other technology in site operations
- Protect client confidentiality
- Complete all specified paid training and tax certifications
Requirements
- Strong interpersonal skills
- Prior experience working in a fast-paced environment
- Proficiency with technology and knowledge of computer operations and software
- Written and verbal proficiency in English and Spanish
- Requires sitting or standing at a desk for long periods of time indoors.
- Requires eye and hand coordination for viewing of monitor screen along with high volume of keyboard use.
Skills
- Scanning software
- Google Drive
- Technology operations
Location
- Austin
- Wells Branch
- Round Rock
- Taylor
Work Type
- Full-time
- Part-time
- Seasonal
Experience Level
- No previous experience is required
Salary/Compensations
- $22.00/hour
About the Company
- Foundation Communities is a well-respected organization.
- The Tax Help program provides high-quality tax return preparation at tax sites.
Equal Opportunity
- Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.