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About the Role
Incumbent is responsible for aiding in clinical and administrative duties within the medical unit.
Responsibilities
- Assists in patient care by updating medical history to include medications and allergies, taking vital signs, preparing and maintaining examination areas, and performing various medical testing (EKG/orthostatic BP) and phlebotomy duties.
- Prepares patients for, and assists providers and nurses with, examinations and procedures related to direct patient care.
- Works with care teams to ensure patient records are accurate, up to date, and information is documented appropriately.
- Reviews patient rosters to keep abreast of updates, and informs care team of any changes.
- Obtains pertinent clinical data from patients and accurately records information into the electronic health record.
- Assists in scheduling and tracking of patient appointments.
- Maintains a safe, comfortable, and therapeutic environment for patients and families in accordance with Seneca Nation Health System (SNHS) standards, with emphasis on therapeutic communication.
- Performs general inventory and medical office duties.
- Maintains a clean and sanitary workplace for patient care delivery through general maintenance, housekeeping, material stocking, and cleaning.
- Promotes a cooperative and cohesive workplace environment to maintain high-quality services to patients.
- Provides culturally sensitive care for patients of all ages and handles all necessary communications for patient care.
- Participates in and promotes PCMH guidelines and procedures.
- Performs all required electronic health record functions and duties for patient care.
- Upholds and promotes the value and integrity of the SNHS mission statement.
- Provides care through a trauma-informed lens by incorporating key principles of physical and psychological environment safety, trustworthiness, transparency, collaboration, empowerment, and cultural sensitivity.
- Attends all mandatory staff meetings and in-services.
- Documents all patient contact and care according to the provisions of the Privacy Act of 1974.
- Follows all policies and procedures of the department, Seneca Nation, and SNHS.
Requirements
- Minimum 1 year of clinical experience required.
- Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.
Skills
- Excellent communication skills
- Excellent interpersonal skills
- Excellent patient service skills
- Good analytical skills
- Good problem-solving skills
- Excellent computer skills
- Physical stamina to stand for long periods
Education Level
- Must possess and maintain a current Medical Assistant Certification (AAMA/CMA/RMA).
- Current CPR/BLS required.
About the Company
- Upholds and promotes the value and integrity of the SNHS mission statement.
- Will promote SNHS in a positive manner.