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About the Role
Provenir is seeking a Senior PreSales Solution Consultant to partner with customer-facing teams, understanding customer business challenges and leveraging expert knowledge of Provenir's risk-decisioning platform to deliver compelling value propositions. This role is critical for influencing new revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles.
Responsibilities
- Conduct customer discovery to elicit needs, issues, and pain points.
- Create compelling storytelling demonstrations and presentations of the Provenir offering to address customer challenges and articulate business value.
- Develop and maintain demonstration environments tailored to client use cases, including hands-on configuration of Provenir’s platform.
- Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives.
- Contribute to customer RFPs, workshops, and technical validation throughout the sales cycle; coordinate appropriate subject matter experts company-wide.
- Serve as a subject matter expert in Credit Risk and Fraud Decisioning, advising customers on relevant market trends and best practices.
- Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership.
- Partner closely with Sales to shape solution strategy, address objections, and progress opportunities.
- Collaborate with Professional Services and Data Science to ensure proposed solutions are feasible and aligned with implementation and analytics strategies.
- Document customer needs and proposed solutions to ensure a smooth transition to Professional Services.
- Work with Product Managers to feed customer and market insights into product roadmaps.
- Share reusable demos, content, and learnings across the global Presales team.
Requirements
- Minimum of 5 years of experience in financial services, ideally in banking, lending, fintech, consulting, or a software vendor environment.
- At least 3 years of experience in decisioning, with strong domain knowledge in Credit Risk and/or Fraud and experience working with banks or lenders on relevant transformation projects.
- Proven ability to collaborate, build trust, and maintain strong relationships with internal and external stakeholders across business, risk, analytics, and technology.
- Able to work independently and perform effectively under pressure.
- Strong documentation and communication skills with a sharp attention to detail, including writing, editing, and proofreading.
- Comfortable being hands-on with technology, including low-code configuration and demonstration delivery.
- Experience with enterprise decisioning technologies, analytics, AI/ML, and a basic understanding of model build, programming, and integration patterns.
- Prior software Presales experience preferred but not essential; strong candidates from banking, fintech, or consulting backgrounds are also welcome.
Skills
- Credit Risk
- Fraud Decisioning
- Value Storytelling
- Hands-on Configuration
- Demonstration Delivery
- Low-code Configuration
- Enterprise Decisioning Technologies
- Analytics
- AI/ML
- Model Build
- Programming
- Integration Patterns
Location
- Remote
- Australia
Work Type
- Remote
- Full-time
Experience Level
- Senior
- Minimum 5 years of experience in financial services
- At least 3 years of experience in decisioning
Education Level
- Bachelor’s degree in Business, Computer Science, or a related discipline
Benefits
- Comprehensive health and wellness plans
- Paid time off
- Company holidays
- Flexible and remote-friendly opportunities
- Maternity/paternity leave
About the Company
- Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes.
- By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance.
- Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value.
Equal Opportunity
- At Provenir, we recognize that diversity and inclusion make our teams stronger.
- We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition.
- We encourage people from all backgrounds to apply.