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About the Role

We are looking for a service-oriented, structured, and hands-on personality to join our Office Experience team in our Berlin office.

Responsibilities

Professional reception and support of national and international clients and visitors.
Answering and forwarding phone calls in German and English.
Ensuring a consistently positive arrival and stay experience in line with our Client Service Principles.
Coordination of visitor offices, including booking, preparation, and communication with internal contacts.
Organization of access, building passes, technical equipment, and general visitor information.
Independent management and coordination of all conference and meeting rooms.
Coordination with internal stakeholders regarding room setup, technology, catering, and schedules.
Ordering, preparation, and follow-up of catering, including kitchen and pantry work.
Support for internal and external events (e.g., client meetings, recruiting events, presentations).
Ensuring order, cleanliness, and reconfiguration of conference, kitchen, and common areas.
Occasional support outside regular working hours (with timely compensatory time off).
Daily inspection tours of office and common areas to ensure quality, cleanliness, and functionality.
Coordination of repairs, maintenance, and external service providers, including quality control.
Contact person for property management and external service partners.
Performing minor maintenance work (e.g., replacing light bulbs, minor technical issues like coffee machines).
Organization of office setups, internal moves, and material and inventory management.
Management, ordering, and restocking of office, kitchen, and consumables.
General administrative tasks at reception (list maintenance, overviews, invoice processing and checking).
Support with onboarding and offboarding processes.
Participation in special projects and continuous optimization of internal processes.
Support for the Operations team, including confidential matters.
Compliance with safety, data protection, and confidentiality guidelines.

Requirements

Completed vocational training in hotel management, as an Office Assistant, or comparable positions in sales.
At least one year of professional experience in an office, service, or sales environment, ideally in an international law firm/company or the upscale hotel industry.
Very high service and quality standards, flexibility, and strong organizational skills.
Confident, professional, and friendly demeanor, even in stressful situations.
Independent, structured way of working and a keen eye for detail.
Teamwork, reliability, and discretion.

Skills

Very good knowledge of Outlook, MS Word, and good knowledge of Excel.
Very good German language skills (C2) and good English language skills (min. B2).

Location

Berlin

Work Type

Full-time
Limited for 2 years with the option of permanent employment

Experience Level

Minimum one year of professional experience

Education Level

Completed vocational training in hotel management, as an Office Assistant, or comparable positions

Salary/Compensations

€38,000 to €50,000 gross per year

Benefits

Varied and responsible role in an international law firm environment.
A collegial, humorous team with flat hierarchies.
Significant personal responsibility and scope for ideas and process improvements.
Modern and ergonomically equipped workplace in the heart of Berlin.

About the Company

International law firm environment.