Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Day Concierge - Belle Vue role.
Rezi rewrites your resume against Pegasus Homes's job description. Free.
Tailor your resume to this Day Concierge - Belle Vue role.
Rezi rewrites your resume against Pegasus Homes's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Day Concierge - Belle Vue posting at Pegasus Homes — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Day Concierge - Belle Vue posting at Pegasus Homes — free, in seconds.
About the Role
As Day Concierge, you are the face of our community, ensuring a seamless luxury experience for our residents. You will balance high-end hospitality with rigorous site safety and operational compliance.
Responsibilities
- Act as the primary ambassador for the community, building warm, respectful relationships with residents, conducting welfare checks, and handling sensitive information with discretion.
- Offer tailored recommendations for local fine dining, arts, cultural events, transport, and leisure amenities.
- Lead on-site safety through routine patrols, CCTV monitoring, access control, precise record-keeping, and acting as first responder in emergency situations.
- Monitor on-site Mechanical & Electrical (M&E) systems and handle basic apartment fixture troubleshooting to maintain seamless site operations.
- Coordinate with sales, estate managers, and external suppliers to maintain our spa facilities, guest suite, landscaping, and housekeeping to immaculate standards.
Requirements
- Proven experience within a luxury residential property or hospitality setting
- Excellent written and verbal English communication skills, ensuring all inquiries and administrative tasks are handled with accuracy and professionalism
- Strong IT skills are essential, knowledge of Google Workspace is an advantage
- Well presented and highly professional
- Knowledge of the local area and events including but not limited to restaurants, theatre scene, parkland, clubs and societies will be highly advantageous
- All applicants must hold valid, existing legal right to work in the UK.
- This role is subject to an Enhanced DBS check.
Skills
- Google Workspace
Location
- Hampstead, London
Work Type
- Permanent
- Full-time
Education Level
- Educated to GCSE standard grade C or above, or equivalent in Maths and English, or with hospitality / property related vocational qualifications
Salary/Compensations
- £30,000 per annum
Benefits
- Contributory pension with enhanced employer input
- Life Assurance
- Company Discounts Portal
- Refer-a-Friend scheme
- Enhanced annual leave (with a holiday buying scheme)
- Two paid volunteering days per year
- Comprehensive Employee Assistance Programme
- Health Cash Plan
- 24/7 Virtual GP access
- Discounted gym memberships
About the Company
- We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living.
- Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.
- We have an exciting new opportunity for a Day Concierge to based at Belle Vue, a stunning Hampstead based development of luxurious homes along with pool, stretch studio, roof terrace and residents lounge.
Equal Opportunity
- Pegasus Homes is proud to be an equal opportunities employer where everyone is welcome.
- We are committed to a diverse and inclusive workplace and encourage applications from all sections of the community, regardless of background.
- Please let us know if you require any reasonable adjustments at any stage.