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About the Role
The Director of Data Analytics leads the strategy, development, and implementation of data analytics and reporting to support child welfare service delivery in Texas. This role oversees the cleaning and synthesis of large datasets, utilizing specialized databases and environments, and employing visualization applications to present data that informs service delivery needs, performance, outcomes, and impact.
Responsibilities
- Liaise with operational leaders to ensure business practices support necessary data collection.
- Provide thought leadership and strategy for analytical approaches and methodology.
- Oversee the development of advanced data mining, analyses, and statistical models.
- Ensure large datasets are managed, standardized, and synchronized for quality control.
- Research, identify, and develop improvements to data, decision support tools, or business intelligence-based products.
- Serve as a subject matter expert, promoting data utilization and interpretation.
- Promote data quality and integrity and oversee reconciliation between systems.
- Maintain quality improvement goals.
- Oversee the integration and integrity of data systems (IMPACT, CoBRIS, TPG, etc.).
- Set clear goals, track progress, and ensure timely delivery of data projects.
- Maintain focus on outcomes and impact—improving system usability, enhancing service delivery, and enabling decision-making.
- Develop and implement data strategies that support mission, performance goals, and child welfare outcomes.
- Identify key performance indicators and facilitate outcome definitions.
- Lead the data team in research, development, implementation, and delivery of enterprise reports, business intelligence resources, and dashboards.
- Adapt strategies to evolving needs and constraints, applying innovative solutions in resource-constrained environments.
- Secure informal and formal feedback from user groups on data reporting needs.
- Provide technical information to a non-technical audience.
- Translate complex data into clear, actionable insights for diverse audiences.
- Use visualization and narrative techniques to foster understanding and buy-in.
- Consistently update technical skills through continuing education.
- Receive supervision and communicate with supervisor on an ongoing basis.
- Supervise staff directly or their supervisors, ensuring qualified staffing and safety of children served.
- Represent the organization and provide input on data-related project priorities.
- Develop team capacity in analytics, systems, and communication.
- Foster a culture of collaboration, innovation, and continuous learning.
- Oversee development of user guides, data definition documentation, and ensure staff have a shared understanding of data.
- Develop, implement, and maintain documentation standards and protocols for reporting processes, dashboards, and data pipelines.
- Assist the Senior Director in monitoring income and expenditures and establishing capital purchase requests.
- Review and approve travel and receipt requests.
- Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
- Implement strong data stewardship practices, including data quality controls, secure access, and compliance.
- Promote ethical use of data.
- Stay current on emerging technologies, child welfare policies, and data trends.
Requirements
- Bachelor’s degree in data analytics, statistics, or related field.
- Master’s degree preferred.
- Additional certifications in SWL, data analytics and database management are preferred.
- Valid state driver’s license and safe driving record.
- Reliable transportation and current auto insurance.
- Five (5) years of experience with data processing, database querying, and data analytics.
- Three (3) years of supervisory experience.
- Experience with the Texas child welfare system including DFPS, Child Placing Agency, General Residential Operation/Residential Treatment Center, or Single Source Continuum Contractor preferred.
- Clearances: DPS, DFPS, FBI, CBCU Eligibility Determination, Child abuse clearances.
Skills
- Data processing
- Database querying
- Data analytics
- Supervisory experience
- Texas child welfare system knowledge
- Database management
- Business intelligence
- Data science strategies
- Data visualization tools
- SQL
- Software application administration
- Web based UI confirmation
- Security Access Protocols
- Data Warehousing
- Ad hoc report writing
- Collaboration
- Communication
- Computer Literacy
- Complexity and Judgement
- Creativity and Foresight
- Serves All
- Finance
- Leadership
- Support Focus
- Professionalism
- Risk Management and Safety
- Planning, Organizing, and Time Management
Location
- State of Texas
Work Type
- Full-time
- Hybrid
Experience Level
- Director level
- 5 years of experience in data processing, database querying, and data analytics
- 3 years of supervisory experience
Education Level
- Bachelor's degree in data analytics, statistics, or related field
- Master's degree preferred
- Certifications in SWL, data analytics, and database management preferred
About the Company
- The organization supports child welfare service delivery in the state of Texas.