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About the Role
This role is designed to enhance and standardize supplier management practices across the Group. You will assess current working methods, identify improvement opportunities, and help establish a more consistent, efficient, and scalable approach to supplier management. The position combines process improvement, framework development, and hands-on delivery support to strengthen supplier governance, improve visibility and reporting, and drive greater value from supplier relationships.
Responsibilities
- Assess the maturity and effectiveness of current supplier management practices and identify opportunities for improvement, including documentation of key risks and controls.
- Establish a proportionate supplier management framework, including supporting standards, governance, and reporting.
- Deliver priority improvements that strengthen consistency, efficiency, and control across the supplier management lifecycle.
- Provide delivery support across strategic supplier portfolios while helping build longer-term supplier management capability within the Group.
- Map and assess current supplier management processes, controls, and governance arrangements.
- Facilitate workshops and engage stakeholders to understand challenges, requirements, and improvement opportunities.
- Develop practical frameworks, templates, guidance, and management information to support supplier oversight.
- Coordinate activities required to implement agreed process improvements and new ways of working.
- Support supplier reviews, governance forums, and action tracking across key supplier portfolios.
- Produce clear documentation, reporting, and presentations for stakeholders and leadership teams.
- Work collaboratively with Finance, Procurement, Risk, Legal, Operations, and Technology teams to embed consistent practices.
- Monitor progress against agreed initiatives and support successful delivery of outcomes.
- Identify opportunities to improve efficiency, reduce complexity, and strengthen controls.
- Contribute to wider continuous improvement initiatives across the Cost Centre of Excellence.
Requirements
- Highly organised, analytical, with strong attention to detail.
- Experience in supplier management and process improvement.
- Comfortable reviewing existing ways of working, identifying practical improvements, and turning findings into clear, sustainable processes.
- Ability to build effective relationships across different business functions, using evidence and sound judgment to influence stakeholders and gain support for change.
- Comfortable working at pace and managing competing priorities.
- Ability to take ownership of delivery while keeping stakeholders informed and focused on required outcomes.
- Experience in supplier management or vendor management.
- A track record of reviewing, designing, and implementing improved processes, frameworks, or controls.
- Strong analytical and problem-solving skills, with a finite attention to detail.
- Excellent stakeholder management and communication skills, including the ability to influence and secure engagement across teams.
- A collaborative approach and strong people skills.
- Ability to take ownership, work independently, and manage multiple priorities within a defined delivery timescale.
- Confidence using Microsoft Office tools to analyse information and create clear, professional documentation and presentations.
- Experience of supplier segmentation, performance management, governance forums, or supplier risk oversight.
- Experience of delivering change within financial services or another regulated environment.
- Familiarity with continuous-improvement techniques or methodologies.
Skills
- Supplier management
- Process improvement
- Analytical skills
- Attention to detail
- Stakeholder management
- Communication skills
- Influencing
- Collaboration
- People skills
- Ownership
- Independent work
- Priority management
- Microsoft Office Suite
- Supplier segmentation
- Performance management
- Governance forums
- Supplier risk oversight
- Change delivery
- Continuous improvement techniques
- Continuous improvement methodologies
Location
- Group
Work Type
- 6 month fixed term basis
- Full-time
Experience Level
- Manager
Benefits
- Non-contributory pension
- Bonus
- Enhanced parental leave
- Paid time off for emergencies
- Health and wellbeing initiatives
- Flexible working options
About the Company
- We are the Nucleus Financial Platforms group and we help make retirement more rewarding.
- Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes.
- Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch.
- Our mission remains just as focused.
- Our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.
- Our culture is one of the many things that sets us apart from the pack.
- We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.
Equal Opportunity
- We really care about inclusion.
- For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do.
- It’s a commercial imperative.
- It isn’t about being PC. It’s about being future-relevant and durable.
- We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.
- More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve.
- And it means being more representative of customer groups, which supports areas such as product development.