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About the Role

Digital Reporters play a critical role in the legal process by creating and managing the official audio record of legal proceedings. U.S. Legal Support is seeking motivated, tech-savvy individuals to join our team as Digital Reporters. No prior legal experience is required, and comprehensive training and certification support are provided.

Responsibilities

Attend depositions, hearings, arbitrations, and other legal proceedings.
Administer oaths to witnesses (training provided).
Manage the official audio record during proceedings.
Ensure all participants are properly identified on the record.
Maintain professionalism while interacting with attorneys, witnesses, and clients.
Set up, test, and operate digital audio recording equipment.
Manage remote proceedings using video conferencing platforms such as Zoom and Microsoft Teams.
Troubleshoot basic technical issues before and during proceedings.
Transport and maintain company-provided equipment.
Organize audio recordings, exhibits, and supporting documentation.
Upload and prepare files for transcription and production teams.
Review documentation for completeness and accuracy.
Maintain case records and required reporting information.
Deliver a professional, customer-focused experience during every proceeding.
Communicate effectively with clients and internal teams.
Assist in ensuring proceedings run smoothly and efficiently.
Represent U.S. Legal Support with professionalism and integrity.

Requirements

High School Diploma or equivalent.
Minimum typing speed of 55+ words per minute.
Strong computer and technology skills.
Reliable transportation and ability to travel locally within the assigned market.
Professional verbal and written communication skills.
Ability to learn new software and systems quickly.
Ability to obtain a state Notary Commission (assistance provided).
Ability to obtain AAERT Digital Reporter Certification (training and certification support provided).
Candidates must be legally authorized to work in the United States.

Skills

Tech-savvy
Dependable
Detail-oriented
Comfortable with technology
Professional communication
Independent work
Organization
Adaptability
Ability to manage multiple responsibilities
Video conferencing technology
Customer service
Administration
Education
Hospitality
Legal services

Location

Rochester, NY

Work Type

Hybrid
Field-based
Remote work
Client-site proceedings
Occasional office interaction
Monday-Friday
Standard Business Hours

Experience Level

No Prior Legal Experience Required
Entry Level

Education Level

High School Diploma or equivalent
Associate's or Bachelor's degree (Preferred)

Benefits

Comprehensive paid training program
AAERT certification support
Travel allowance
Cell phone allowance
Medical insurance
Dental insurance
Vision insurance
Company-paid life insurance
Short-term disability coverage
Long-term disability coverage
Paid parental leave
Flexible PTO
401(k) options
Roth 401(k) options
Wellness-focused benefits
Pet insurance
Employee Relief Fund
Career advancement opportunities

About the Company

U.S. Legal Support is committed to helping employees build meaningful careers while providing exceptional service to clients across the country.
We foster a culture built on professionalism, accountability, collaboration, and continuous learning.

Equal Opportunity

U.S. Legal Support is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees and applicants.