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About the Role
The Facilities Supervisor will oversee the FM team, including on-site maintenance and cleaning service partners, and develop effective working relationships with various stakeholders. This role involves monitoring Help Desk calls, managing permits, and supporting the Facilities Manager and Head of FM on operational projects.
Responsibilities
- Supervise the FM team, including on-site maintenance and cleaning service partners.
- Develop and maintain effective working relationships with the Landlord’s management team, their service partners, and Knight Frank sub-tenants.
- Oversee the management and supervision of third-party contractors and service providers.
- Monitor and respond to Help Desk calls, ensuring tickets are closed within SLA's.
- Undertake FM admin duties, including management of permits and cycle access.
- Liaise with the Landlord's management team.
- Provide assistance to the Facilities Manager and cover during annual leave.
- Support the Facilities Manager and Head of FM on operational/small refurbishment projects.
- Develop and maintain strong working relationships with Office Managers.
- Attend service partners meetings and ensure accurate documentation of reports and minutes.
- Support the Porter in room set-ups and furniture changes.
- Undertake scheduled inspections to maintain workplace presentation and identify maintenance/cleaning issues.
- Prepare monthly statistical reports.
- Provide support to FM and perform ad hoc duties as required.
Requirements
- IOSH Managing Safely (minimum requirement)
Skills
- Stakeholder management
- Adaptable/flexible
- Client-driven
- Strong Verbal and Written Communication
- Positive attitude
- Self-motivated
- Strong collaborator
- Time management
- Sound IT Skills
Location
- 55 Baker Street, London
Work Type
- On-site
- Full-time
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank LLP is a leading independent real estate consultancy headquartered in London, UK.
- Knight Frank operates in over 50 Markets with a global network of 600+ Offices and 20,000+ People.
- The company prioritizes client relationships built on trust, integrity, and care, providing personalized advice across all property areas.
- Knight Frank is committed to fostering an inclusive and diverse workplace where individuals are empowered to perform at their best.
- The company's core pillars are People Potential, Client Centricity, and Creating our Future, together.