Delivery Strategist - Restaurant Operations Strategy at Loop AI | NY, US | Rezi

Delivery Strategist - Restaurant Operations Strategy at Loop AI

Delivery Strategist - Restaurant Operations Strategy

Loop AI · NY, US

3 weeks ago

Delivery Strategist - Restaurant Operations Strategy

Loop AI · NY, US

24 days ago
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About the Role

As a Delivery Strategist, you will be responsible for ensuring value delivery to Loop's customers through our operations product. You will collaborate cross-functionally to impact customer strategy, focusing on customer outcomes and optimizing key metrics for Loop's Protect operations product.

Responsibilities

  • Ownership of key customer value metrics
  • Building playbooks for sales and customer support functions
  • Ownership of internal processes across analytics, product surfaces, content, and communications to ensure 10-star value delivery
  • Ownership of internal processes for monitoring and improving agentic workflows, including evaluations, system prompts, and creating templates and workflows for customers
  • Collaboration with GTM/Customer Success teams to own implementation and business roadmap, considering business and customer needs

Requirements

  • At least 5-8 years of experience in an operations role within the restaurant industry, a direct-to-consumer brand, or the E-commerce, CPG, or hospitality industry
  • Experience as a Senior Manager or in other operational roles with a broad operational charter
  • Proven ability to sell products, ideas, projects, or visions
  • Experience working in a restaurant in-store in any capacity for 3 months or more
  • Ability to break down complex problems into smaller parts and build associated processes and systems
  • Ability to think in terms of metrics, funnels, and dashboards
  • Demonstrated leadership and experience in individual contributor roles
  • Ability to understand complex customer/business problem statements from a business perspective, make tradeoffs, and build for optimal customer outcomes
  • Demonstrate Loop's cultural values: radical ownership, customer obsession, and a fast-paced problem-solving approach
  • Strong hunger for personal growth and a desire to build and deploy next-generation products at scale

Skills

  • Operations
  • Sales
  • Customer Success
  • Product Operations
  • Analytics
  • Content
  • Communications
  • Agentic Workflows
  • Implementation
  • Business Roadmap
  • Metrics
  • Funnels
  • Dashboards
  • Leadership

Location

  • San Francisco
  • New York
  • Tampa
  • India

Work Type

  • Full-time

Experience Level

  • 5-8 years

Salary/Compensations

  • $120,000 - $180,000

About the Company

  • Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across finance, operations, and marketing functions.
  • Loop deploys AI agents built by an in-house team of AI engineers, strategists, and subject matter experts into restaurant brands, bringing industry best practices in handling complex internal functions.
  • Loop is one of the fastest-growing restaurant technology companies, powering billions in revenue and serving over 10,000 restaurants within 3 years across recognizable US brands.
  • Loop is built by a world-class team of entrepreneurs, operators, leaders, and AI engineers from diverse backgrounds including big tech, management consulting, and investment banking.