Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this In-Room Dining Manager role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Tailor your resume to this In-Room Dining Manager role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the In-Room Dining Manager posting at Auberge Collection — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the In-Room Dining Manager posting at Auberge Collection — free, in seconds.
About the Role
Oversee the full in-room dining experience, ensuring service is seamless, intuitive, and reflective of the House’s values and philosophy. Guide a dedicated team, establish operational excellence, and create a culture where detail, timing, and guest preference are second nature. Focus on providing highly personalized service with 24-hour accessibility, refined menu curation, and discreet, anticipatory delivery.
Responsibilities
- Oversee the seamless daily rhythm of the in-room dining service, ensuring consistent excellence in presentation, timing, and guest satisfaction.
- Ensure all guest orders are delivered with precision and discretion, reflecting the highest standards of luxury service.
- Coordinate closely with culinary and service departments for smooth communication, intuitive collaboration, and efficient workflow.
- Manage and support team members within the in-room dining department, ensuring clear communication, calm coordination, and elevated service delivery.
- Monitor service standards across all guest interactions, ensuring feedback is thoughtfully received, promptly acted upon, and embedded into practice.
- Oversee ordering systems, POS accuracy, and service logistics for operational efficiency.
- Drive the training, coaching, and development of colleagues, nurturing product knowledge, service confidence, and a passion for creating unforgettable guest moments.
- Manage rotas and scheduling to ensure well-balanced coverage across all service periods, including late-night service.
- Ensure full compliance with all health, safety, hygiene, and licensing requirements.
- Ensure full compliance with food safety and hygiene standards, including correct food handling procedures, stock rotation (FIFO), expiry date controls, and allergen management.
- Monitor departmental expenses, control food and beverage costs, and minimise wastage.
- Collaborate with various departments to continuously refine and elevate the in-room dining offering.
Requirements
- Proven experience within a luxury in-room dining operation, with a strong understanding of personalized guest expectations.
- Experience managing and developing team members in a fast-paced, high-detail service environment.
- Excellent organisational skills with the ability to manage multiple priorities calmly and effectively.
- Strong communication skills and a naturally attentive, service-led approach.
- Good understanding of hotel systems, ordering platforms, and service logistics.
- A passion for refined dining experiences and creating memorable guest moments.
Work Type
- Management
About the Company
- Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.
- Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.
- Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.