Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Free People Stylist (8HR) - Westbourne Grove, London role.
Rezi rewrites your resume against Free People's job description. Free.
Tailor your resume to this Free People Stylist (8HR) - Westbourne Grove, London role.
Rezi rewrites your resume against Free People's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Free People Stylist (8HR) - Westbourne Grove, London posting at Free People — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Free People Stylist (8HR) - Westbourne Grove, London posting at Free People — free, in seconds.
About the Role
To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
Responsibilities
- Exceed customer service expectations.
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine customer needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out-of-stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
- Ensure a positive final impression of customer care at the cash wrap.
- Comment on items purchased.
- Inquire if purchase is a gift that will need to be wrapped.
- Request customer's zip code or email address.
- Ring transactions efficiently and issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
Requirements
- Contagious energy and happiness.
- Ability to build relationships naturally.
- Embrace individuality and diversity.
- Clear verbal communication skills.
- Ability to thrive in a fast-paced, rapidly evolving environment.
- Passion for the FP brand.
- Experience being a team player.
- Ability to work flexible hours including nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
Location
- 188 Westbourne Grove Notting Hill, London, W112RH United Kingdom
Work Type
- Full-time
Benefits
- ‘Life Leave’ - one day a year for significant life events, in addition to annual leave.
- Employee Assistance program for mental, physical, and financial health support.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Structured support and continued learning and development.
About the Company
- Free People lifestyle and brand image.
- Part of URBN Brands.
Equal Opportunity
- URBN is an Equal Opportunities Employer committed to diversity and inclusion.
- Provides equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.
- Employment decisions are based on merit, job requirements, and business needs.