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About the Role
As a Waiter or Waitress at Ten Trinity Square Private Members Club, you will play an important role in delivering exceptional food and beverage experiences throughout the Club, building strong relationships with members while providing polished, intuitive, and personalised service.
Responsibilities
- Deliver exceptional and personalised food and beverage service throughout the Club
- Build meaningful relationships with members and provide tailored service based on their preferences
- Confidently take food and beverage orders while making knowledgeable recommendations
- Serve food and beverages to the highest standards of presentation and timing
- Develop strong knowledge of menus, wines, spirits, and Club offerings
- Prepare and maintain service stations to ensure smooth daily operations
- Anticipate member needs and respond with professionalism and discretion
- Work collaboratively with colleagues to ensure seamless service across all Club spaces
- Maintain Four Seasons standards of service, professionalism, and hospitality at all times
Requirements
- Previous experience within a luxury restaurant, hotel, private members club, or similar hospitality environment
- Experience within a private members club is beneficial but not essential
- Strong communication and interpersonal skills
- Passion for hospitality and guest engagement
- Knowledge of food, wine, and beverage service
- Excellent attention to detail and presentation
- Positive attitude and team focused approach
- Ability to thrive in a fast paced, quality driven environment
- Good spoken and written English
- Right to Work in the UK
Skills
- Food and beverage service
- Guest engagement
- Attention to detail
- Communication
- Interpersonal skills
Location
- London
Work Type
- Full time
- 12 Month Fixed Term Contract
Experience Level
- Previous experience within a luxury restaurant, hotel, private members club, or similar hospitality environment
Salary/Compensations
- £40,000 total compensation inclusive of salary and service charge
Benefits
- Structured 40 hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
- Employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
- Discounted gym membership with City's Leonardo Hotel
- Bupa Dental Cover and MediCash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
About the Company
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
- Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
- It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Located within one of London's most historic landmarks, Ten Trinity Square Private Members Club is a unique partnership between Reignwood, Four Seasons Hotels and Resorts, and Château Latour.
- The Club offers members an exclusive environment featuring elegant dining spaces, private lounges, a members' bar, cigar experiences, and the renowned Château Latour dining experience.
- Service is highly personalised, discreet, and delivered to the highest standards.