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About the Role

Join the Digital Operations Maintenance team to ensure the reliability, performance, and visual quality of digital advertising assets. This role is vital for prolonging asset life through preventative maintenance, fault resolution, and cleaning.

Responsibilities

Respond to call-outs for faults on digital advertising assets, ensuring clear communication, effective fault investigation and timely resolution.
Carry out planned preventative maintenance to agreed schedules and standards.
Assist with site quality checks and general asset condition reviews.
Diagnose and resolve faults across a range of digital and electro-mechanical systems, including display screens, media players, routers, and power supplies.
Promptly and accurately report damage to company assets or site issues.
Ensure the correct tools, equipment, PPE, and spare parts are taken to site and kept in good working order.
Maintain tools, PPE, and vehicle cleaning equipment to a high standard.
Follow safe systems of work and health & safety guidelines.
Manage van stock and spare parts in line with booking, issue, and stock control procedures.
Complete daily worksheets, requisitions, vehicle documentation, and other operational records accurately.
Coordinate vehicle servicing and upkeep with relevant support teams.
Liaise with Operations Managers and other internal stakeholders on site-related issues.
Support other reasonable duties as required by the line manager.
Ensure all operational practices comply with current health, safety, and operational regulations.
Work professionally in public-facing and live operational environments.
Adapt to changing priorities and operational requirements, including urgent reactive work.
Stay informed on relevant industry developments, technologies, and best practice.
Capture operational data and maintain accurate job records.
Produce clear reports on work completed, findings, actions taken, and any follow-up required.
Record diagnostic information, parts used, and site conditions.
Maintain accurate supporting documentation and photographic evidence.
Carry out daily checks of company vehicles, tools, and equipment.
Keep company vehicles clean, safe, and well organised.
Monitor stock levels and ensure spare parts and consumables are available for first-time fixes.
Use company equipment responsibly and ensure it is properly maintained.

Requirements

Full, clean UK driving licence.
Strong written and verbal communication skills.
Good IT literacy and confidence using digital reporting tools and mobile technology.
Ability to work safely at height and undertake manual handling duties within guidance.
Willingness to travel across the operating area as required.
Flexibility to support occasional out-of-hours, weekend, or bank holiday work.
Previous troubleshooting experience in mechanical, electrical, or electro-mechanical systems.
Previous basic electrical work experience.
Familiarity with digital screens, IT systems, and monitoring software.
Competent using laptops, smartphones, and mobile devices.
Good understanding of WAN/LAN networks, cellular connectivity, and ADSL routers.
Mechanical aptitude and willingness to undertake further technical and safety training.
Experience of working on digital display systems, media hardware, or connected equipment is desirable.
MEWP experience is desirable, although not essential.
Experience working in a field-based or operational environment.
Comfortable working in public-facing or live operational sites.
Able to work safely, follow procedures, and maintain high standards of reporting and documentation.

Skills

Troubleshooting
Mechanical systems
Electrical systems
Electro-mechanical systems
Basic electrical work
Digital screens
IT systems
Monitoring software
Laptops
Smartphones
Mobile devices
WAN/LAN networks
Cellular connectivity
ADSL routers
Mechanical aptitude
Digital display systems
Media hardware
Connected equipment
MEWP
Field-based operations
Public-facing operations
Reporting
Documentation
Communication skills
IT literacy
Digital reporting tools
Mobile technology
Working at height
Manual handling

Location

North East London (within 20 mins drive of location)

Work Type

Field-based
Full-time
Occasional out-of-hours, weekend or bank holiday work

Experience Level

Practical, hands-on
Solutions-focused
Independent work
Managing own day
Adaptable to changing priorities
Professional
Well-presented
Confident
Proactive
Calm under pressure
Organised
Self-motivated
Comfortable working outdoors
Comfortable working at height
Undertake reasonable lifting duties
Responsible
Keen to learn and develop technical knowledge

Education Level

External training like HGV, Forklift and electrical qualifications may be offered.

Salary/Compensations

Bonus (based on individual & company): 8.33%

Benefits

Company van to commute to work or alternatively a travel allowance if based at the depot
Mobile phone
PPE and all equipment to complete your work
All job specific training
Dependent on role external training like HGV, Forklift and electrical qualifications may be offered.
Our brilliant benefits | JCDecaux UK

About the Company

We believe in building a diverse and inclusive culture and a positive employee experience.
We are One Team – more than just ourselves.
We are customer first – we understand and help solve our customers’ problems.
We Test & Learn – we are empowered to learn and grow, unafraid of change.
We choose to care – we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity.

Equal Opportunity

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.