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About the Role
The Technology Assurance, Risk, and Policy (TARP) function safeguards the integrity, resiliency, and security of technology in an ever-evolving digital landscape. We align with industry standards, support innovation, enable policy compliance through effective ownership, assess and minimize technology risks, and improve our technology resilience capabilities. Our primary objectives are to optimize and automate EY's processes by leveraging emerging technology and artificial intelligence, embedding a strong risk and security culture, and rationalizing our services to improve customer satisfaction, deliver added value, and reduce risks. This role provides an opportunity to work with some of the best talent in the industry!
Responsibilities
- Guide both the technical and business aspects of TARP software applications, ensuring their successful integration across teams through Agile practices and comprehensive risk management.
- Foster relationships and advocate for the adoption of internal technology solutions through effective communication.
- Collaborate with the TARP team and stakeholders to refine the application roadmap and prioritize feature backlogs.
- Partner with Product Owners to enhance the overall user experience.
- Design, establish, and operate day-to-day program and governance structures tracking performance, status, and benefit realization across workstreams.
- Support a knowledgeable team with experience in planning, controlling, and executing complex projects.
- Create and maintain documentation for the Technology Enterprise Risk Management function, including processes, procedures, trainings, user guides, FAQs, enablement materials, and knowledge articles.
- Clearly articulate program requirements to technical teams and project managers for solution and workflow design.
- Communicate and collaborate effectively with Subject Matter Resources (SMRs), business stakeholders, and various teams to understand process and documentation requirements.
- Develop high-quality, detailed documentation.
- Produce clear, accurate, and well-organized documentation on complex technical topics and processes.
- Perform periodic reviews of documented content and develop a system for continuous updating.
- Communicate complex technical details to audiences with variable skill levels.
- Offer innovative insights on the design and implementation of documentation.
- Collaborate with project managers to map out documentation strategies and timelines.
- Author and maintain high-quality documentation that meets or exceeds agreed requirements.
- Facilitate sessions to discuss the documentation lifecycle (development, revision, turnover).
- Identify and recommend process and tool improvements to increase documentation lifecycle efficiency and productivity.
Requirements
- Degree in Technical Communications, Technical Writing, English, or related subject area, or equivalent work experience.
- 1-3 years of experience in product management.
- Relevant experience producing documentation, preferably in Information Security and Compliance.
- Experience working in a global virtual environment.
- Strong English language skills are required – written and verbal.
- Good interpersonal, communication, and presentation skills.
- Good time management, organizational, and decision-making skills.
- Good judgment and tact.
- Ability to understand and integrate cultural differences and motives and collaborate with cross-cultural teams.
- Experience in product management with an understanding of policy frameworks like ISO, COBIT, and the unified compliance framework, coupled with substantial knowledge and experience in technology governance, risk, and compliance.
- Ability to create and execute actionable roadmaps efficiently, driving risk management initiatives.
- Appreciation for the business advantages of robust internal control and risk management beyond compliance requirements.
- General knowledge of Project Management methodology.
- Experience with Microsoft Office, M365 products such as SharePoint, including development and maintenance of SharePoint sites.
Skills
- Good writing, presentation, interpersonal, and communication skills.
- Collaborative spirit, effectively working within cross-cultural teams and valuing diverse perspectives.
- Proven competence in managing multiple tasks and setting priorities in a dynamic, fast-paced work environment.
- Flexibility to navigate shifting demands and priorities, embrace change, and consistently display executive presence and confidence.
- Ability to think creatively while accounting for multiple perspectives.
- Ability to work independently with minimal direct supervision.
- Focused on conveying information clearly and concisely.
- Capable of evaluating and analyzing complex information.
- Passionate about helping people understand technical matters in simplistic ways.
- Strong ability and proficiency writing and communicating with the English language.
- Experience with coordinating tasks and following tasks and projects through completion.
- Strong experience with Microsoft Office, M365 products, Adobe Analytics, and an understanding of emerging AI technologies.
- Ability to design and maintain document templates and document lifecycles.
- Previous experience writing documentation and procedural materials for multiple audiences.
Location
- New York City
- Boston
- Washington DC Metro Areas
- Washington State
- Southern California
- Bay Area California
- Sacramento
- All other offices locations in the US
Work Type
- Global virtual environment
Experience Level
- 1-3 years of experience in product management
Education Level
- Degree in Technical Communications, Technical Writing, English or related subject area, or equivalent work experience.
Salary/Compensations
- $91,700 to $151,200 (New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices)
- $95,500 to $157,500 (Bay Area California offices)
- $76,400 to $138,600 (All other offices locations in the US, including Sacramento)
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
About the Company
- EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
- Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
- EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
- Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Equal Opportunity
- EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
- EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities.