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About the Role
This is a hands-on, three-month paid internship focused on building and launching lifecycle programs to convert new Teya merchants into long-term members. It's an opportunity for someone early in their career to gain experience in lifecycle marketing within a high-growth environment, working with leading talent, tools, and techniques.
Responsibilities
- Build campaigns and journeys in Braze, including one-off sends and multi-step Canvases, utilizing Liquid, segments, and QA.
- Bring lifecycle campaigns to life across email, in-app, push, SMS, WhatsApp, and content cards, contributing to copy, design briefs, and channel choices.
- Localize campaigns at scale using Lokalise and regional teams to ensure consistent quality across up to 9 markets.
- Support the test-and-learn program by setting up testing, gathering results, and feeding learnings back into iterations.
- Utilize AI as a core part of the workflow, working with skills and automations to speed up build, QA, content, and analysis cycles, and apply agents to Braze canvases.
- Gain merchant insights by listening to customer calls, shadowing CR and Inside Sales teams, and developing an understanding of the target audience.
- Contribute fresh thinking to campaigns through ideas, copy, and small experiments to improve them.
Requirements
- Strong academic record from a leading university, either recently graduated or in the final year.
- Demonstrated achievement outside of studies, such as leading a society, starting a business/side project, or winning a competition.
- Ideally, some work experience through an internship, placement, or part-time job (not necessarily in marketing).
- Demonstrated interest in lifecycle marketing, CRM, or owned growth (e.g., running a newsletter, growing a community, Braze/HubSpot certification).
- Strong writing skills, capable of producing campaign copy that sounds natural.
- Comfort with numbers and a desire to understand results.
- Curiosity about AI tooling and experience with tools like Claude, ChatGPT, or similar.
- Organized and detail-oriented.
- Eagerness to learn lifecycle marketing properly and work with experienced colleagues.
- Ability to work from the London headquarters at least 3 days a week.
Skills
- Braze
- Liquid
- Lokalise
- AI tooling
- Claude
- ChatGPT
- Lifecycle marketing
- CRM
- Owned growth
- Campaign copy writing
- Data analysis
Location
- Central London
Work Type
- Paid internship
- Hybrid
Experience Level
- Entry-level
Education Level
- University degree
Benefits
- Physical and mental health support through WellHub (gym access, therapy, digital fitness/nutrition apps)
- Access to 'House of Teya' headquarters
- Cycle-to-Work Scheme (up to £5,000 allowance)
- Free 'Teya Lime' Brompton bike rentals
- Private Health and Life Insurance
- Pension Scheme
- 25 days of Annual Leave (+ Bank Holidays)
- Opportunities to travel to European offices
- Regular merchant experiences at headquarters
- Healthy office snacks and drinks
- Flexible working hours
About the Company
- Teya provides a financial platform for local businesses across Europe, focusing on simple tools, thoughtful design, and real human support.
- The company aims to change the financial services landscape for local businesses, which include cafes, restaurants, salons, shops, and entrepreneurs.
- Teya operates across 9 European markets with plans for further expansion.
Equal Opportunity
- Teya is an equal opportunity employer committed to creating an inclusive environment where everyone can thrive.
- The company values diversity in race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background.
- Teya believes a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace.
- The company offers reasonable adjustments for candidates requiring them during the recruitment process.