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About the Role
Multiverse is building an AI-native People function from the ground up, seeking a candidate who thinks in systems and prioritizes learning and building over years of experience. This role is crucial for developing scalable foundations for internal operations and technology within the People team.
Responsibilities
- Build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle.
- Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and platforms including success measures for the domain.
- Build scalable foundations across People systems that support the employee lifecycle, from core People platforms to integrations, data flows, identity and automation.
- Make high-quality trade-offs across build, buy and integrate decisions, balancing user experience, scalability, reliability, security and compliance.
- Lead through influence by aligning senior stakeholders across People, Engineering, Security, Compliance, Legal, Analytics and Operations.
- Improve productivity and reduce friction for Multiverse employees by simplifying processes and creating intuitive, reliable technology experiences.
- Drive measurable impact by defining KPIs, learning from delivery and continuously improving how the domain operates.
Requirements
- 5+ years working in HR, in technology, analytics, or operations.
- Ability to think in systems: workflows, guardrails, constraints, and how the parts fit together.
- Strong track record of learning fast and applying it.
- Experience building a tool, process, or system that was scaled.
Location
- Hybrid
Work Type
- Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
- Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Experience Level
- 5+ years working in HR, in technology, analytics, or operations
Benefits
- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- Private medical Insurance with Bupa
- A medical cashback scheme
- Life insurance
- Gym membership & wellness resources through Wellhub
- Access to Spill - all in one mental health support
- Opportunity to work from anywhere, up to 10 days per year
- Weekly catch-ups, seasonal celebrations, and a stocked kitchen
About the Company
- Multiverse is the upskilling platform for AI and Tech adoption.
- Partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
- Upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills.
- Learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
- Announced $70 million in strategic funding in April 2026, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst.
- Increased valuation of $2.1bn, making us Europe’s first EdTech double unicorn.
- Strong operational footprint and 800+ employees with ambitious plans to continue scaling.
- Building a world where tech skills unlock people’s potential and output.
Equal Opportunity
- We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
- Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies.
- Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
- For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check.
- Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.