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About the Role
This position provides administrative support to the HBHF department, focusing on handling samples for subcontracted testing and supporting internal operations to meet client expectations.
Responsibilities
- Send samples to subcontracted labs for testing.
- Track sample submissions to subcontracted labs and follow up as needed to meet turnaround times.
- Print applicable datasheets.
- Collaborate with labs and Customer Service Specialists to identify and resolve concerns or problems.
- Order national brands for testing when required.
- Maintain organized sample racks for current and historic national brands.
- Maintain departmental procedures.
- Provide feedback to the department manager on departmental systems, processes, and improvement recommendations.
- Assist with other departmental projects and issues as deemed necessary by management.
- Assist manager with requests and department initiatives.
- Assist with functions requested or related to internal clients.
- Participate in department meetings.
- Follow guidelines set forth in Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.
- Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with ISO 17025, ISO 9001, ISO 14001, ISO 45001.
- Perform other duties as assigned by Supervisor/Manager.
Requirements
- Conduct all duties and responsibilities in accordance with applicable OSHA requirements.
Skills
- Strong organizational and time management skills
- Strong communication – written, verbal and interpersonal skills
- Ability to prioritize individual workload to meet deadlines.
- Knowledge of general office equipment
- Proficient in MS Office and Lotus Notes
- Strong attention to detail
- Highly dependable
- Ability to work in a support role within a team
- Ability to work independently
- Problem solving skills
- Process improvement skills
- Individual and team work ethic
Location
- Buffalo, New York
Work Type
- Full-time
Experience Level
- 2 years related experience
Education Level
- High School Diploma
Salary/Compensations
- $17 - $19 hourly
About the Company
- Bureau Veritas Consumer Products Services, Inc