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About the Role
We are currently recruiting a passionate hospitality professional to join our Food & Beverage team as a Food & Beverage Attendant at A by Adina Sydney. You'll help create memorable dining experiences through genuine hospitality, exceptional service and meaningful guest connections. Whether preparing a coffee, crafting a cocktail or delivering table service, you'll help create moments guests remember. Working as one team, you'll contribute to an atmosphere where great food, great service and genuine hospitality come together.
Responsibilities
- Deliver exceptional guest experiences through warm, professional and attentive service.
- Build genuine relationships with guests by anticipating needs and creating memorable moments.
- Maintain a clean, organised and welcoming work environment in accordance with brand standards.
- Collaborate with colleagues to deliver seamless service during all operating periods.
- Follow workplace health and safety, food safety and responsible service requirements relevant to your role.
- Process guest requests and enquiries professionally and efficiently.
- Maintain product knowledge to confidently assist guests and enhance their experience.
- Contribute to a positive, inclusive and high-performing team culture.
- Maintain composure and a solutions-focused approach during changing service demands.
- Take food and beverage orders accurately and provide knowledgeable menu recommendations.
- Deliver meals and beverages efficiently while maintaining exceptional table service standards.
- Prepare, reset and maintain dining areas to support an outstanding guest experience.
Requirements
- Previous experience in hospitality, food service or customer service preferred.
- Confidence using POS systems and handling customer transactions.
- Good food and beverage knowledge with a willingness to continuously learn.
- Ability to anticipate guest needs and deliver personalised service.
Skills
- Passion for delivering exceptional guest experiences and customer service.
- Excellent interpersonal and communication skills.
- Ability to work efficiently in a fast-paced hospitality environment.
- Strong teamwork and collaboration skills.
- Professional presentation and a positive, guest-focused attitude.
- Ability to remain calm under pressure while managing multiple priorities.
- Flexibility to work a rotating roster, including evenings, weekends and public holidays.
Location
- Sydney
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Responsible Service of Alcohol (RSA) certification
- Food Safety or Food Handling Certificate
- Hospitality or Food & Beverage qualification is advantageous
Benefits
- Accredited learning pathways
- Support for further education and university opportunities
- Exclusive accommodation and dining discounts across TFE Hotels and brands
- Global career opportunities
- Discounts on groceries, shopping, entertainment, travel and everyday essentials
- Wellbeing resources
- Employee Assistance Program (EAP) services
- Birthday Leave
- Parental Leave
- Purchased Leave
- Life Leave
About the Company
- TFE Hotels is one of Australia's leading global hospitality groups with 80+ hotels, 12+ brands and operations across 11+ countries.
- A by Adina Sydney is the flagship of TFE Hotels’ premium lifestyle brand, A by Adina.
- Offering guests a perfectly suited balance between a hotel and residential experience, 22 floors of architecturally designed cam and indulgence, all in one.
- Located in the heart of the CBD, the hotel delivers a striking guest journey—from a ground-floor arrival that transitions to a “WOW” reveal on Level 21, where guests are welcomed against sweeping city views.
- With a strong focus on design, service, and experience, A by Adina Sydney is redefining modern hospitality for the discerning traveller.
- Life at TFE is brimming with possibility.
- We’re the only international hotel group headquartered in Sydney.
- Today, we have 70+ hotels, seven brands, in eight countries... and we’re not stopping there, with new hotels underway and more in the pipeline.
- Everyone at TFE is invited to take ownership and help shape our future.