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About the Role
Supermicro, Inc. is looking for a dynamic and energetic Sales Account Representative to join our sales team! Expand your social skill into professional sales tool to thrive your career and expand your professional network. In this role, you will have the opportunity to source new sales opportunities and build relationships with existing customers.
Responsibilities
- Responsible for sales account maintenance, providing technical and administrative product information, and performing daily clerical and office maintenance tasks.
- Monitor inventory, follow up on estimated time of arrival (ETA) with purchasers, and provide timely feedback to internal departments regarding any discrepancies.
- Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
- Provide assistance for intra-company project coordination between sales and non-sales departments.
- Enter, monitor, and communicate directly with clients regarding order status, facilitating credit issues and negotiating returns.
- Develop superior customer service relationships with prospects, compose reports, and send them to clients on a daily basis.
- Provide backup support for the manager and team members.
- Other duties may also be assigned.
Requirements
- 2+ years of customer service experience in the tech industry is desired.
- Experience in data entry with strong attention to details.
- Familiar with scheduling production and tracking orders.
- Must have problem-solving skills.
- Strong organizational skill, consistent track record of meeting or exceeding assigned jobs.
Skills
- Strong communication skills, ability to communicate effectively and professionally through phone, E-mail, verbal, and presentation.
- Expert knowledge on Excel.
Location
- N/A
Work Type
- N/A
Experience Level
- N/A
Education Level
- Associate degree is required.
- Bachelor degree is strongly preferred.
Salary/Compensations
- $65,000 - $85,000
About the Company
- Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
- We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.
- Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.
- We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Equal Opportunity
- Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.
- It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.