Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Executive Office Lead (CEO Office) role.

Rezi rewrites your resume against Toronto Hydro's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Executive Office Lead (CEO Office) posting at Toronto Hydro — free, in seconds.

About the Role

The Executive Office Lead provides senior-level executive support to the President & Chief Executive Officer (CEO) and the Director, CEO Office, ensuring the smooth and effective operation of the CEO Office. This role operates in a dynamic environment, managing competing priorities, coordinating the CEO’s schedule, travel, expenses, and stakeholder engagements. It offers exposure to senior leaders and key stakeholders, providing an opportunity to work at the center of a fast-paced executive office and gain a broad understanding of the organization.

Responsibilities

Provide proactive, senior-level executive support to the CEO and Director, CEO Office, ensuring priorities, schedules, meetings, travel, expenses and stakeholder engagements are seamlessly coordinated.
Manage a complex and evolving executive calendar spanning internal meetings, Board activities, industry events, executive roundtables and external engagements.
Anticipate scheduling conflicts and, in consultation with the Director, CEO Office, recommend practical options based on organizational priorities, stakeholder relationships, travel requirements, costs and logistics.
Adapt quickly to changing priorities, adjusting schedules, travel and arrangements while minimizing disruption for the CEO and key stakeholders.
Coordinate domestic and international travel, including flights, accommodations, detailed itineraries, logistics and contingency arrangements, with attention to cost and efficiency.
Prepare, process and reconcile executive expenses accurately and within established timelines.
Ensure the CEO and Director, CEO Office are well prepared for key meetings and engagements by coordinating agendas, briefing materials, background information, logistics and follow-up actions.
Manage invitations, inquiries, correspondence and sensitive matters with sound judgment, professionalism and discretion.
Build effective relationships and serve as a central coordination point across executive offices and with key internal and external stakeholders, supporting clear communication and timely follow-through.
Maintain effective CEO Office processes, protocols, scheduling practices and administrative standards, identifying practical opportunities to improve efficiency and service delivery.
Share knowledge and leading practices with Executive Assistants and other Executive Office Leads to strengthen coordination and service across the executive support community.
Represent the CEO Office with professionalism, maturity, discretion and a strong commitment to executive-level service.

Requirements

Post-secondary education in Business Administration, Office Administration, Communications, Public Administration or a related discipline. An equivalent combination of education and relevant experience may be considered.
Five (5) or more years of progressively responsible experience providing senior-level executive support in a complex, fast-paced and highly visible corporate environment.
Ability to anticipate needs, exercise sound judgment and build trusted relationships while managing complex and changing priorities with confidence.
Demonstrated experience managing complex executive calendars, travel, expenses, stakeholder engagement and rapidly changing priorities.
Exceptional organizational skills, attention to detail and follow-through, with the ability to manage a high volume of complex, time-sensitive work.
A proactive and resourceful approach, with the foresight to anticipate needs, identify practical options and make timely recommendations with minimal direction.
Sound business judgment and problem-solving skills, including the ability to assess scheduling and logistical decisions in the context of organizational priorities and stakeholder relationships.
Composure, agility and a solutions-focused mindset when navigating ambiguity, last-minute changes and competing demands.
Exceptional written and verbal communication skills, with the confidence and executive presence to interact effectively with senior leaders and internal and external stakeholders.
Strong relationship-building and interpersonal skills, supported by diplomacy, maturity, discretion and a highly responsive, service-oriented approach.
Sound judgment and integrity when handling confidential and sensitive information.
A continuous improvement mindset, with the ability to identify practical enhancements to executive office processes and service delivery.
Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Teams, with experience using executive scheduling, document management and board portal platforms such as Diligent Board Books.
Experience in a large, complex, regulated or highly visible corporate environment is an asset.

Skills

Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
Executive scheduling platforms
Document management platforms
Board portal platforms (e.g., Diligent Board Books)

Location

Ontario
Within reasonable commuting distance of the office

Work Type

Hybrid
Remote work two days per week
Onsite Tuesday to Thursday

Experience Level

Senior-level executive support
Five (5) or more years of progressively responsible experience

Education Level

Post-secondary education in Business Administration, Office Administration, Communications, Public Administration or a related discipline
Equivalent combination of education and relevant experience may be considered

Salary/Compensations

$90810 - $113512 Annually

Benefits

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events

About the Company

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process.
Toronto Hydro is committed to fostering an inclusive and accessible recruitment process.
Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process.

Equal Opportunity

We welcome applications from all qualified candidates.
Artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.