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About the Role

EF Tokyo is seeking a Residence Advisor to live on-site at our student residence, supporting international students and ensuring a safe, clean, and comfortable environment that feels like a second home. This role involves assisting students with settling into their new life in Japan, managing residence facilities, and promoting community living. This is an exchange-of-services position where accommodation is provided in lieu of salary.

Responsibilities

Welcome and support new students with check-in and check-out procedures.
Conduct orientations and facility tours for new residents.
Assist students in settling into their new environment.
Support weekend arrivals and manage student move-in schedules.
Prepare rooms and common areas, ensuring they are clean and ready for students.
Conduct regular room and residence checks to ensure rules are followed and facilities are maintained.
Manage and replenish residence supplies.
Report maintenance, safety, or other issues to the Residence Coordinator.
Provide day-to-day support to students, responding to questions and concerns.
Conduct curfew checks for minor students.
Escalate concerns or incidents to the Residence Coordinator or Accommodation Manager as needed.
Be available for on-call support for urgent or after-hours issues.
Organize and lead approximately one student activity per week.
Facilitate opportunities for students to connect and build community.
Engage with students daily to enhance their EF experience.
Support students with local activities, events, or outings.
Collaborate with the Residence Coordinator, Accommodation Manager, and other school staff.
Share student information and issues clearly and promptly.
Build positive relationships with students and colleagues through communication.

Requirements

Conversational proficiency in both Japanese and English.
Friendly, approachable, and comfortable communicating with students from diverse cultural backgrounds.
Responsible and reliable, with a strong sense of ownership.
Able to remain calm and positive when dealing with challenges or unexpected situations.
Proactive "can-do" attitude and willingness to take initiative.
Interest in working and interacting in an international and multicultural environment.
Currently living in Japan or already established in Japan.
Experience living, studying, or working abroad is a plus.
Additional language skills are welcome.

Skills

Communication
Problem-solving
Interpersonal skills
Cultural awareness
Responsibility
Proactiveness

Location

Tokyo, Japan

Work Type

On-site
Live-in
Part-time

Salary/Compensations

Unpaid

Benefits

Free furnished private single-room accommodation within the residence.
Utilities covered subject to fair usage.
Staff discounts on EF programs for you, your friends, and your family.
Access to EF Hello, our premium language learning app.
Opportunities to connect with EF colleagues and students from around the world.

About the Company

EF Education First's mission is to open the world through education.
Founded in 1965, EF has provided millions with opportunities for overseas experiences and cross-cultural understanding.
EF operates in over 50 countries with diverse team members working towards a common goal.
The company values diversity and fosters an environment where individual uniqueness is celebrated.

Equal Opportunity

EF is proud to be an equal opportunity employer and is committed to inclusion and belonging.
EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
All positions are subject to a criminal background and/or reference checks, as applicable.