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About the Role
Riot Games is seeking a Systems Engineer to support Wild Rift's Game Operations team, focusing on operating and enhancing the infrastructure, services, and tools for reliable live-service operations. This role emphasizes automation, production support, incident response, observability, data integrity, and continuous improvement, collaborating with various teams to minimize risk, boost efficiency, and safeguard player experience.
Responsibilities
- Operate and improve production infrastructure, cloud services, data platforms, and operational systems supporting Wild Rift.
- Build automation and tooling for deployments, migrations, validation, capacity management, and routine operations.
- Troubleshoot distributed systems, participate in incident response, root-cause analysis, and implement follow-up improvements.
- Support releases and operational changes while ensuring service continuity and data integrity.
- Enhance monitoring, alerting, dashboards, runbooks, and other operational documentation.
- Identify opportunities for improving reliability, scalability, capacity, and infrastructure cost.
- Collaborate with global technical partners and provide day-to-day support and guidance to operations teams.
Requirements
- BS in Computer Science or equivalent experience, RHCE, RHCSA.
- 2+ years of industry experience or an advanced degree.
- Professional experience in systems engineering, infrastructure engineering, site reliability engineering, software engineering, or a related field.
- Experience supporting production services, preferably in a high-availability or live-service environment.
- Working knowledge of Linux, networking, cloud infrastructure, storage, compute, and distributed systems.
- Experience with AWS Cloud and/or Tencent Cloud.
- Ability to write maintainable automation or production code in Python, Go, Java, or a comparable language.
- Working knowledge of SQL and data-platform concepts, including data movement, replication, validation, and operational integrity.
- Familiarity with Git-based configuration management, infrastructure as code, or deployment automation.
- Experience with monitoring, alerting, incident response, and root-cause analysis.
- Strong communication, collaboration, and documentation skills.
- Professional fluency in Mandarin and English, with the ability to work across time zones and technical disciplines.
Skills
- Linux
- Networking
- Cloud infrastructure
- Storage
- Compute
- Distributed systems
- AWS Cloud
- Tencent Cloud
- Python
- Go
- Java
- SQL
- Data-platform concepts
- Git-based configuration management
- Infrastructure as code
- Deployment automation
- Monitoring
- Alerting
- Incident response
- Root-cause analysis
- Communication
- Collaboration
- Documentation
- Mandarin
- English
- Distributed data technologies
- Object storage
- Kubernetes
- Redis
- OpenSearch/Elasticsearch
- Capacity planning
- Cloud cost optimization
- Infrastructure decommissioning
Location
- Remote
- Hybrid
Work Type
- Full-time
Experience Level
- 2+ years of industry experience
Education Level
- BS in Computer Science or equivalent experience
- RHCE
- RHCSA
Benefits
- Open paid time off policy
- Paid parental leave
- Flexible work schedules
- Co-op gaming areas
- Play fund
- Snacks
- Medical Insurance that covers you and your dependents
- Employee Assistance Program
- Wellness fund
- Donation matching of time and money to registered charities
- Learning and Development opportunities
About the Company
- Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code.
- Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work.
- We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect.
- We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.
Equal Opportunity
- Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code.
- Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work.
- We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect.
- We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.