Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Retail Manager, ANZ role.
Rezi rewrites your resume against Hourglass Cosmetics's job description. Free.
Tailor your resume to this Retail Manager, ANZ role.
Rezi rewrites your resume against Hourglass Cosmetics's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Manager, ANZ posting at Hourglass Cosmetics — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Manager, ANZ posting at Hourglass Cosmetics — free, in seconds.
About the Role
The Retail Manager, ANZ is responsible for driving sales performance, retail excellence, and brand execution across Australia and New Zealand. This role owns retail execution and business performance, ensuring sales targets, customer experience, operational standards, and people development objectives are met. The Retail Manager fosters a high-performance culture, maximizing team engagement, customer loyalty, and commercial opportunities.
Responsibilities
- Inspire and energize front line teams, showcasing best practices in store.
- Develop monthly sales plans to maximize sales, customer, and product focuses.
- Conduct regular business reviews with management and retailers.
- Perform weekly business reviews by location and door with Retail and Events Executives.
- Develop and execute action plans to improve productivity metrics.
- Ensure Sephora stores meet sales targets, receive education, adhere to grooming guidelines, and maintain brand engagement.
- Manage and coach the Retail and Events executive team to drive repeat purchases and customer loyalty.
- Collaborate with the Global Education team to ensure training execution.
- Work with the Sales and Operations Manager to ensure optimal stock supply.
- Manage the usage of the Outfield tool for productivity, visits, and data capture.
- Ensure frontline teams adhere to stock management and operational processes.
- Collaborate with the Snr Manager, Marketing ANZ on sales-driving initiatives and on-ground execution.
- Work with the Snr Manager, SD/VM Operations to ensure counter updates and brand standard maintenance.
- Gather, report, and communicate customer feedback.
- Measure, track, and analyze key KPIs.
- Stay informed about industry, market trends, and best practices.
Requirements
- 10+ years of experience within the luxury beauty industry.
- Excellent communication skills for working with diverse teams.
- Strong managerial experience with sales teams.
- Highly numerate with strong analytical skills.
- Highly organized with prioritization skills.
- Passion for the luxury cosmetics field.
- Must be self-motivated with an entrepreneurial mindset.
- Adaptable, resourceful, and forward-thinking.
Skills
- Strategic planning
- Team leadership
- Entrepreneurial mindset
- Organization
- Agility
- Passion for beauty
Location
- Australia
- New Zealand
Work Type
- Hybrid
Experience Level
- 10+ years
About the Company
- Hourglass Cosmetics is a vegan and cruelty-free beauty brand redefining luxury cosmetics with high-performance products and innovative formulas.
- Recognized by Forbes, Fast Company, and Time Magazine as an inventive beauty company.
- Committed to animal welfare.
- Founded in 2004, globally available in 32 markets and over 4,600 doors.
- Part of the Unilever Prestige division since 2017.